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features
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support

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Write a Review

Description

IBM Sterling Fulfillment Optimizer powered by Watson is an advanced cognitive analytics platform that significantly improves the functionality of current order management systems. This innovative solution serves as a "big data brain," providing enhanced order management and inventory visibility for retailers involved in eCommerce fulfillment. By leveraging Fulfillment Optimizer, retailers gain deeper insights and can respond promptly to market fluctuations, allowing them to strike an ideal balance between maintaining profit margins, optimizing store capacity, and fulfilling delivery commitments. The informed sourcing decisions made possible by this tool can lead to substantial profit increases, particularly during high-demand periods. Additionally, it enables retailers to assess the ramifications of omnichannel strategies across various sectors including eCommerce, merchandising, logistics, store operations, and supply chain management. By smartly balancing the costs associated with omnichannel fulfillment against service quality, retailers can safeguard their profit margins while maximizing the utilization of store capacity and ensuring timely deliveries to customers. Furthermore, the platform simplifies the execution of optimized omnichannel fulfillment strategies, ensuring the lowest possible cost of service while meeting customer expectations effectively.

Description

We have created a comprehensive, modular suite of technologies and operational services that facilitates seamless eCommerce solutions for brands and retailers aiming to enhance their profitability through an exceptional customer journey. From managing orders to handling payments, and from fulfillment to customer support, Radial accelerates your entry into the eCommerce landscape more efficiently than any other competitor. Furthermore, we provide sophisticated solutions developed in collaboration with top retailers and brands, pinpointing the factors that distinguish outstanding retailers from the average ones. These tailored solutions are designed to boost both revenue and profit margins in eCommerce operations, eliminating uncertainties about what strategies will enhance profitability. Explore our cohesive fulfillment and last-mile delivery options, which are supported by a robust technological infrastructure that allows for effortless integration, real-time visibility across the order lifecycle, and insightful analytics to empower rapidly growing brands in fostering customer loyalty and satisfaction. Ultimately, our goal is to support businesses in navigating the complexities of the eCommerce world while maximizing their growth potential.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ConnectPointz No 
Narvar No 
Patchworks No 
Salesfloor No 
Tailor No 

Integrations

ConnectPointz Yes 
Narvar Yes 
Patchworks Yes 
Salesfloor Yes 
Tailor Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/intelligent-promising/fulfillment-optimizer

Vendor Details

Company Name

Radial Inc.

Founded

2016

Country

United States

Website

www.radial.com

Product Features

Big Data

Collaboration No 
Data Blends No 
Data Cleansing No 
Data Mining No 
Data Visualization No 
Data Warehousing No 
High Volume Processing No 
No-Code Sandbox No 
Predictive Analytics No 
Templates No 

Data Analysis

Data Discovery No 
Data Visualization No 
High Volume Processing No 
Predictive Analytics No 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics No 

Product Features

Payment Gateways

ACH / eCheck support Yes 
Buyer Authentication Yes 
Credit / Debit Support Yes 
Customer Information Storage Yes 
Fraud Prevention Yes 
Invoicing Yes 
Multi-Currency Yes 
PCI Compliance Yes 
Point-of-Sale (POS) No 
Recurring Billing / Subscriptions Yes 
Reporting / Analytics Yes 

Alternatives

Alternatives

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