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Average Ratings 0 Ratings

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ease
features
design
support

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Description

A reliable cloud-based business network, designed for multiple enterprises, facilitates the optimization, automation, and complete digitization of B2B transactions, enhancing traditional EDI with API functionalities. IBM Sterling® B2B Integration SaaS, which was previously referred to as IBM Sterling Supply Chain Business Network, belongs to the IBM Sterling Data Exchange suite of solutions. This platform, hosted in the cloud, empowers companies to effectively connect and share data with customers, suppliers, distributors, and other trading entities utilizing electronic data interchange (EDI) formats or application programming interfaces (APIs). It ensures that businesses maintain real-time visibility into essential documents, including purchase orders, invoices, and shipping notifications. Furthermore, the system's automated document processing, combined with its analytics and reporting capabilities, enables organizations to make informed, data-driven choices, ultimately enhancing their overall operational efficiency. In the rapidly evolving digital landscape, such tools are vital for maintaining a competitive advantage.

Description

ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

TreviPay

Integrations

TreviPay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/b2b-integration-saas

Vendor Details

Company Name

ServiceCentral

Founded

1991

Country

United States

Website

servicecentral.com/products/servicenetwork/

Product Features

EDI

AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Product Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Alternatives

Alternatives