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Description
A reliable cloud-based business network, designed for multiple enterprises, facilitates the optimization, automation, and complete digitization of B2B transactions, enhancing traditional EDI with API functionalities. IBM Sterling® B2B Integration SaaS, which was previously referred to as IBM Sterling Supply Chain Business Network, belongs to the IBM Sterling Data Exchange suite of solutions. This platform, hosted in the cloud, empowers companies to effectively connect and share data with customers, suppliers, distributors, and other trading entities utilizing electronic data interchange (EDI) formats or application programming interfaces (APIs). It ensures that businesses maintain real-time visibility into essential documents, including purchase orders, invoices, and shipping notifications. Furthermore, the system's automated document processing, combined with its analytics and reporting capabilities, enables organizations to make informed, data-driven choices, ultimately enhancing their overall operational efficiency. In the rapidly evolving digital landscape, such tools are vital for maintaining a competitive advantage.
Description
ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.
API Access
Has API
API Access
Has API
Integrations
TreviPay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/b2b-integration-saas
Vendor Details
Company Name
ServiceCentral
Founded
1991
Country
United States
Website
servicecentral.com/products/servicenetwork/
Product Features
EDI
AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling
Supply Chain Management
Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management
Product Features
Warranty Management
Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking