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features
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support

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Description

IBM Phytel offers automated solutions for patient engagement that enhance your resources and effectively boost patient outcomes. These tools help identify gaps in care, prioritize patient engagement, and track progress over time. By increasing the number of appointments made and attended, along with annual wellness checks and telehealth sessions, practices can see notable improvements. The system also aids in enhancing performance on essential quality metrics pertinent to MIPS, PCMH, MSSP, and others. In doing so, it allows staff to dedicate their efforts to other pressing care needs while ensuring patients receive timely and relevant information for optimal care. Compatible with any electronic health record (EHR), IBM Phytel’s solutions facilitate collaboration among patients, providers, and care teams to drive better health outcomes. Through evidence-based communication strategies, the platform aims to promote improved health for high-priority patients. Additionally, it enables the implementation of personalized management campaigns for chronic and preventive care, ensuring proactive patient engagement. By utilizing automated, multi-channel appointment reminders, practices can significantly lower the rate of no-shows, ultimately contributing to more efficient healthcare delivery.

Description

Tellihealth’s Chronic Care Management (CCM) solution, known as signalCCM and powered by the company’s connected care platform, is designed to deliver human-centered care by assisting providers in managing patients with various chronic conditions through continuous and proactive care coordination that goes beyond standard in-person appointments. This innovative program effortlessly integrates with current electronic health record systems and clinical workflows, simplifying documentation, automating administrative functions, and enhancing patient engagement through tailored outreach and timely follow-ups, thus allowing healthcare practices to prioritize high-quality, patient-centered care. By leveraging real-time data, cutting-edge technologies, and dedicated teams, including specialized nurses, it formulates customized care plans, tracks patient progress, oversees medication management, and facilitates communication with specialists, aiming to minimize complications and avoidable hospital stays while bridging care gaps and enhancing quality metrics. Additionally, its comprehensive approach ensures that patients receive the necessary support and resources to manage their health effectively over the long term.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Phytel, An IBM Company

Founded

1997

Country

United States

Website

www.ibm.com/watson-health/about/phytel

Vendor Details

Company Name

Tellihealth

Founded

2015

Country

United States

Website

tellihealth.com/chronic-care-management

Product Features

Population Health Management (PHM)

Analytics Yes 
Cost-of-Care Analysis Yes 
Data Storage Yes 
EMR/EHR Integration Yes 
Patient Engagement Yes 
Patient Identification Yes 
Patient Risk Stratification Yes 
Patient-Reported Outcomes Yes 
Payment Bundling No 
Predictive Alerts Yes 
Test & Treatment Reminders No 
Utilization Tracking Yes 

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