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Average Ratings 0 Ratings
Description
IBM® Z® Operations Analytics is a powerful tool designed to facilitate the searching, visualization, and analysis of extensive structured and unstructured operational data within IBM Z environments, encompassing log files, event records, service requests, and performance metrics. By utilizing your analytics platform alongside machine learning, you can enhance enterprise visibility, pinpoint workload issues, uncover hidden challenges, and expedite root cause analysis. Machine learning aids in establishing a baseline of typical system behavior, enabling the detection of operational anomalies efficiently. Additionally, you can identify nascent issues across various services, allowing for proactive alerts and cognitive adjustments to evolving conditions. This tool offers expert recommendations for corrective measures, enhancing overall service assurance. Furthermore, it helps in spotting atypical workload patterns and reveals common problems that may be obscured in operational datasets. Ultimately, it significantly diminishes the time needed for root cause analysis, thereby capitalizing on the extensive domain knowledge of IBM Z and applying its insights effectively within your analytics framework. By harnessing these capabilities, organizations can achieve a more resilient and responsive operational environment.
Description
RTEAM is an innovative real-time platform that empowers users to effectively set up alerts and manage exceptions. The alerts serve as instant notifications for urgent issues that require prompt action across various sectors like fieldwork, operations, and dispatch. Simultaneously, exceptions are recorded in real time for subsequent review and analysis. The platform includes a structured workflow process that ensures the timely gathering of pertinent information, which significantly boosts the quality and precision of data essential for conducting root cause analyses. Key performance indicators such as response time, turnaround time, chute time, nature of the problems, and instances of transport refusals are crucial for identifying areas where training could be beneficial. Users can seamlessly monitor exceptions as they arise and assign reason codes through a user-friendly workflow. By analyzing the aggregated results, teams can identify underlying causes and devise effective action plans to address them, ultimately improving operational efficiency and service quality. This comprehensive approach facilitates continuous improvement in processes and enhances overall effectiveness.
API Access
Has API
API Access
Has API
Integrations
IBM Z
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/z-operations-analytics
Vendor Details
Company Name
DataTech911
Country
United States
Website
www.datatech911.com/solutions/rteam/
Product Features
Product Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management