Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
IBM InfoSphere® Optim™ Data Privacy offers a comprehensive suite of tools designed to effectively mask sensitive information in non-production settings like development, testing, quality assurance, or training. This singular solution employs various transformation methods to replace sensitive data with realistic, fully functional masked alternatives, ensuring the confidentiality of critical information. Techniques for masking include using substrings, arithmetic expressions, generating random or sequential numbers, manipulating dates, and concatenating data elements. The advanced masking capabilities maintain contextually appropriate formats that closely resemble the original data. Users can apply an array of masking techniques on demand to safeguard personally identifiable information and sensitive corporate data within applications, databases, and reports. By utilizing these data masking features, organizations can mitigate the risk of data misuse by obscuring, privatizing, and protecting personal information circulated in non-production environments, thereby enhancing data security and compliance. Ultimately, this solution empowers businesses to navigate privacy challenges while maintaining the integrity of their operational processes.
Description
There’s no need for downloads, installations, or plug-ins; simply add a line of Javascript to your website, and customers can share their browsing experience with just one click. Pega Co-Browse allows you to easily highlight and direct customers to the information they require, ensuring a seamless interaction. You can request permission from the customer to control their page and provide guidance, or utilize highlighting features and visual indicators, such as arrows, to steer them effectively. Furthermore, Pega Co-Browse enables you to designate sensitive information that should be obscured using HTML elements or form fields, ensuring that all masked data remains within the customer's browser and is invisible to the representative. This solution offers a no-code approach to concealing or hiding text fields and images, allowing businesses to control what information agents can see. Moreover, Pega Co-Browse can be integrated with Pega Chat or any other chat platform, enhancing the overall customer service experience. Additionally, you have the option to incorporate chat functionalities directly within your Pega Customer Service application for greater efficiency.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Accenture Cloud Trade Promotion Management
No
Amdocs Customer Experience Suite
Yes
Capgemini Intelligent Automation Platform
No
Cognizant
No
Hadoop
Yes
IBM Cloud
Yes
IBM Db2
Yes
IBM InfoSphere Optim
Yes
IBM Informix
Yes
JD Edwards EnterpriseOne
Yes
Integrations
Accenture Cloud Trade Promotion Management
Yes
Amdocs Customer Experience Suite
No
Capgemini Intelligent Automation Platform
Yes
Cognizant
Yes
Hadoop
No
IBM Cloud
No
IBM Db2
No
IBM InfoSphere Optim
No
IBM Informix
No
JD Edwards EnterpriseOne
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/il-en/products/infosphere-optim-data-privacy
Vendor Details
Company Name
Pega
Founded
1983
Country
United States
Website
www.pega.com/products/customer-service/cobrowse
Product Features
Data Privacy Management
Access Control
No
CCPA Compliance
No
Consent Management
No
Data Mapping
No
GDPR Compliance
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No