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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Embark on your AIOps journey and revolutionize your IT operations using IBM Cloud Pak for Watson AIOps. This advanced platform integrates sophisticated, explainable AI throughout the ITOps toolchain, enabling you to effectively evaluate, diagnose, and address incidents affecting critical workloads. For those seeking IBM Netcool Operations Insight or earlier IBM IT management solutions, IBM Cloud Pak for Watson AIOps represents the next step in your current entitlements. It allows you to correlate data from all pertinent sources, uncover hidden anomalies, predict potential issues, and expedite resolutions. By proactively mitigating risks and automating runbooks, workflows become significantly more efficient. AIOps tools facilitate the real-time correlation of extensive unstructured and structured data, ensuring that teams can remain focused while gaining valuable insights and recommendations integrated into their existing processes. Additionally, you can create policies at the microservice level, allowing for seamless automation across various application components, ultimately enhancing overall operational efficiency even further. This comprehensive approach ensures that your IT operations are not just reactive but also strategically proactive.

Description

TaskCall is a comprehensive platform tailored for automated incident response and management, specifically aimed at IT and DevOps teams. It provides a variety of features including on-call management, AIOps capabilities, automated workflows, real-time call routing, analytics, tools for stakeholder communication, and integration options. This solution is relied upon by various sectors such as retail, healthcare, financial services, and government entities. By utilizing TaskCall, organizations can enhance their ability to identify, react to, and resolve incidents efficiently, thereby reducing downtime and fostering improved collaboration among team members. Moreover, its robust analytics tools empower teams to continuously optimize their incident management processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Slack Yes 
Amazon CloudWatch No 
Apache Sentry No 
Datadog No 
Google Chat No 
Hazelcast Yes 
Humio Yes 
IBM Data Refinery Yes 
IBM Fusion Yes 
IBM ILOG CPLEX Optimization Studio Yes 
IBM Turbonomic Yes 
IBM Watson Studio Yes 
IBM WebSphere Commerce Yes 
Microsoft Azure No 
Red Hat OpenShift Yes 
Rundeck No 
ServiceNow No 
Sysdig Secure Yes 
Zendesk No 

Integrations

Microsoft Teams Yes 
Slack Yes 
Amazon CloudWatch Yes 
Apache Sentry Yes 
Datadog Yes 
Google Chat Yes 
Hazelcast No 
Humio No 
IBM Data Refinery No 
IBM Fusion No 
IBM ILOG CPLEX Optimization Studio No 
IBM Turbonomic No 
IBM Watson Studio No 
IBM WebSphere Commerce No 
Microsoft Azure Yes 
Red Hat OpenShift No 
Rundeck Yes 
ServiceNow Yes 
Sysdig Secure No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9/user/month
14-Day free trial available
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/cloud-pak-for-watson-aiops

Vendor Details

Company Name

TaskCall

Founded

2021

Country

United States

Website

taskcallapp.com

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

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