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features
design
support

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Description

Embark on your AIOps journey and revolutionize your IT operations using IBM Cloud Pak for Watson AIOps. This advanced platform integrates sophisticated, explainable AI throughout the ITOps toolchain, enabling you to effectively evaluate, diagnose, and address incidents affecting critical workloads. For those seeking IBM Netcool Operations Insight or earlier IBM IT management solutions, IBM Cloud Pak for Watson AIOps represents the next step in your current entitlements. It allows you to correlate data from all pertinent sources, uncover hidden anomalies, predict potential issues, and expedite resolutions. By proactively mitigating risks and automating runbooks, workflows become significantly more efficient. AIOps tools facilitate the real-time correlation of extensive unstructured and structured data, ensuring that teams can remain focused while gaining valuable insights and recommendations integrated into their existing processes. Additionally, you can create policies at the microservice level, allowing for seamless automation across various application components, ultimately enhancing overall operational efficiency even further. This comprehensive approach ensures that your IT operations are not just reactive but also strategically proactive.

Description

The IBM® Z® Service Management Suite provides a centralized control point for managing various system elements effectively. It incorporates a range of AIOps features that are essential for overseeing both hardware and software resources within an IBM Systems environment. By utilizing policy-driven automation, organizations can achieve operational excellence, enhancing the uptime of IBM Z systems and IBM Parallel Sysplex® clusters while aligning with critical IT operational goals. Additionally, IBM Z OMEGAMON® facilitates comprehensive monitoring and observability, ensuring the Z platform's health through established best practices and expert guidance accessible via a unified service management interface. Watson AIOps enhances this by correlating monitoring events and leveraging analytics to assess the ramifications of IBM Z events in a hybrid cloud landscape. Furthermore, organizations can analyze IBM OMEGAMON metrics alongside leading AI platforms to gain deeper insights and improve anomaly detection capabilities, ultimately driving more efficient IT operations. This suite empowers businesses to stay ahead of potential issues and ensures optimal performance across their IBM systems.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Hazelcast Yes 
Humio Yes 
IBM Data Refinery Yes 
IBM Fusion Yes 
IBM ILOG CPLEX Optimization Studio Yes 
IBM Turbonomic Yes 
IBM Watson Studio Yes 
IBM WebSphere Commerce Yes 
IBM Z No 
Microsoft Teams Yes 
Red Hat OpenShift Yes 
Slack Yes 
Sysdig Secure Yes 

Integrations

Hazelcast No 
Humio No 
IBM Data Refinery No 
IBM Fusion No 
IBM ILOG CPLEX Optimization Studio No 
IBM Turbonomic No 
IBM Watson Studio No 
IBM WebSphere Commerce No 
IBM Z Yes 
Microsoft Teams No 
Red Hat OpenShift No 
Slack No 
Sysdig Secure No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact IBM for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/cloud-pak-for-watson-aiops

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

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