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Average Ratings 15 Ratings

Total
ease
features
design
support

Description

Eliminate the frustration of phone tag and dedicate more time to your patients with our comprehensive clinical communication and coordination platform, designed to be fully compliant for your entire team. This tool integrates clinical messaging, a self-service switchboard, escalations, and on-call management, embodying the best aspects of instant messaging while adhering to HIPAA regulations tailored specifically for healthcare workflows. You can establish escalation protocols that automatically alert other providers if messages are not acknowledged within a set timeframe, thus enhancing responsiveness. Forget about juggling the team pager; our platform allows messages and callback numbers to be delivered directly to the on-call provider's smartphone for convenience. Additionally, you can create, manage, and delegate tasks to yourself and your colleagues effectively, with options to set reminders and due dates to ensure no important details are overlooked. Navigating change management in healthcare can be challenging, but with Hypercare, you will have the support necessary to facilitate a successful transition and make a significant, lasting impact within your organization. This innovative approach not only streamlines communication but also fosters a collaborative environment that enhances patient care.

Description

#1 rated HIPAA compliant Fax Service. 100% cloud based. No hardware is required. No hardware is required. HIPAA COMPLIANT FAX Cloud-based, secure fax server solution that allows users to send and receive large volumes of fax. FAX API We have completed hundreds of HIPAA-compliant API integrations for some the most prominent healthcare companies around the globe. We will assign an API programmer to assist you every step of your project when you choose WestFax. WestFax can help you with Fax API integration, High Voltage Broadcast Fax, Fax To e-mail, or any other fax solution.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

EpicCare EMR No 
LabCollector LIMS/ELN No 
Oracle Health Ambulatory EHR No 
Oracle Health Pharmacy No 
ScriptPro SP Central No 

Integrations

EpicCare EMR Yes 
LabCollector LIMS/ELN Yes 
Oracle Health Ambulatory EHR Yes 
Oracle Health Pharmacy Yes 
ScriptPro SP Central Yes 

Pricing Details

$7 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$0.01
High volume users pay as low as $.01 per page.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hypercare

Country

Canada

Website

www.hypercare.com

Vendor Details

Company Name

WestFax

Founded

1999

Country

Denver, Colorado

Website

westfax.com

Product Features

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting No 
Data Security No 
Documentation Management No 
For Healthcare No 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery Yes 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat Yes 
Voice Chat Yes 

Product Features

Fax Server

Archiving & Retention No 
Automated Routing Yes 
Delivery Management Yes 
Email to Fax Yes 
Fax to Email Yes 
FoIP No 
Whitelisting / Blacklisting No 

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting No 
Data Security No 
Documentation Management No 
For Healthcare No 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

Online Fax

Alerts / Notifications Yes 
Cloud Storage Yes 
Electronic Signature Yes 
Fax via Email Yes 
HIPAA Compliant Yes 
Large File Support Yes 
Local Phone Numbers Yes 
Mobile Access Yes 
Toll Free Numbers Yes 

Alternatives

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