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Description
Eliminate the frustration of phone tag and dedicate more time to your patients with our comprehensive clinical communication and coordination platform, designed to be fully compliant for your entire team. This tool integrates clinical messaging, a self-service switchboard, escalations, and on-call management, embodying the best aspects of instant messaging while adhering to HIPAA regulations tailored specifically for healthcare workflows. You can establish escalation protocols that automatically alert other providers if messages are not acknowledged within a set timeframe, thus enhancing responsiveness. Forget about juggling the team pager; our platform allows messages and callback numbers to be delivered directly to the on-call provider's smartphone for convenience. Additionally, you can create, manage, and delegate tasks to yourself and your colleagues effectively, with options to set reminders and due dates to ensure no important details are overlooked. Navigating change management in healthcare can be challenging, but with Hypercare, you will have the support necessary to facilitate a successful transition and make a significant, lasting impact within your organization. This innovative approach not only streamlines communication but also fosters a collaborative environment that enhances patient care.
Description
Runframe offers a solution for incident management and on-call scheduling specifically designed for engineering teams and is seamlessly integrated within Slack. By using the command /incident, teams can easily declare incidents, prompting Runframe to automatically create a dedicated channel, designate responders, and keep a comprehensive log of every action taken. The system also features on-call rotations paired with escalation policies that notify the appropriate individual if there is no response. To enhance operational efficiency, analytics monitor metrics like MTTR, MTTA, and on-call equity, while post-incident evaluations utilize timelines that are generated automatically for a detailed review. This ensures that teams can effectively learn from past incidents and continually improve their response strategies.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Slack
Pricing Details
$7 per user per month
Free Trial
Free Version
Pricing Details
$15/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hypercare
Country
Canada
Website
www.hypercare.com
Vendor Details
Company Name
Runframe
Founded
2025
Website
runframe.io
Product Features
HIPAA Compliance
Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management