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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Eliminate the frustration of phone tag and dedicate more time to your patients with our comprehensive clinical communication and coordination platform, designed to be fully compliant for your entire team. This tool integrates clinical messaging, a self-service switchboard, escalations, and on-call management, embodying the best aspects of instant messaging while adhering to HIPAA regulations tailored specifically for healthcare workflows. You can establish escalation protocols that automatically alert other providers if messages are not acknowledged within a set timeframe, thus enhancing responsiveness. Forget about juggling the team pager; our platform allows messages and callback numbers to be delivered directly to the on-call provider's smartphone for convenience. Additionally, you can create, manage, and delegate tasks to yourself and your colleagues effectively, with options to set reminders and due dates to ensure no important details are overlooked. Navigating change management in healthcare can be challenging, but with Hypercare, you will have the support necessary to facilitate a successful transition and make a significant, lasting impact within your organization. This innovative approach not only streamlines communication but also fosters a collaborative environment that enhances patient care.

Description

Healthcare providers can now respond to patient inquiries while moving between the hospital and clinic, eliminating missed calls and delays in care. Patients can receive answers to their questions instantly through a secure messaging platform, enhancing real-time communication without the need for staff to leave their desks to consult with colleagues. With features such as individual read notifications, you can ensure that important messages are acknowledged, whether preparing for an upcoming staff meeting or dealing with system downtime. Introducing IM Your Doc, an innovative health application that seamlessly connects you to your physician. This platform offers secure, real-time messaging for healthcare professionals, patients, and associated services. For physicians, it presents an affordable, high-value software solution that’s easy to implement, reduces re-admissions, and boosts overall patient satisfaction. Additionally, it enhances productivity and streamlines workflow, ultimately contributing to a more positive experience for your patients. With IM Your Doc, communication in healthcare is transformed, making it simpler and more efficient for everyone involved.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

JSON No 
OAuth No 

Integrations

JSON Yes 
OAuth Yes 

Pricing Details

$7 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hypercare

Country

Canada

Website

www.hypercare.com

Vendor Details

Company Name

IM Your Doc

Country

United States

Website

www.imyourdoc.com/whole-practice-communication/

Product Features

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting No 
Data Security No 
Documentation Management No 
For Healthcare No 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery Yes 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat Yes 
Voice Chat Yes 

Product Features

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers No 
For Nursing Homes No 
Geriatric Care No 
MDS Review No 
Patient Records No 
Staff Scheduling No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Alternatives

Alternatives