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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Find out what companies such as Cisco, Reveal Data and Absolute Software already know about Catalyst, Catalyst, and others! Document Filters is the perfect toolkit to allow file inspection and processing functionality within applications for ediscovery, data protection prevention, text analytics and content management. It also allows you to search, archive, and search for files. Are your end users lost in file formats and document volume? We explain how Document Filters Drives Efficiency & Customer Value and how it can make a huge impact on all users. Document Filters allows software developers to integrate industry-leading file identification functionality in their solutions. File inspection and identification are essential first steps if your application relies upon processing files it didn't create. Document Filters uses intelligent file identification to inspect source content without relying only on the filename extension.

Description

Tailored questionnaires are crafted to deliver a customized experience across both mobile and desktop platforms. Customers provide valuable insights through their unstructured survey responses. The Text Analysis Tool leverages Artificial Intelligence methods to automatically interpret this feedback, helping you identify key aspects of the customer journey. By engaging customers, employees, and managers, you can enhance response times with automatic alerts regarding the customer journey sent via email or SMS. With the Close the Loop Chat feature, you can address the immediate needs of customer satisfaction survey responses effectively. Notably, this functionality enables companies to communicate directly with consumers through an integrated chat on the platform, while customers simultaneously receive email feedback that mimics a conversational format. This innovative approach not only improves engagement but also fosters a stronger connection between businesses and their customers.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Java Yes 
Python Yes 
.NET Yes 
C Yes 
C# Yes 
C++ Yes 
Google Cloud Platform No 
Hyland RPA Yes 
JSON No 
Microsoft Power BI No 
Node.js No 
PHP No 
Postman No 
Ruby No 
Salesforce No 
Slack No 
VTEX No 
Zapier No 

Integrations

Java Yes 
Python Yes 
.NET No 
C No 
C# No 
C++ No 
Google Cloud Platform Yes 
Hyland RPA No 
JSON Yes 
Microsoft Power BI Yes 
Node.js Yes 
PHP Yes 
Postman Yes 
Ruby Yes 
Salesforce Yes 
Slack Yes 
VTEX Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$50.99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hyland

Founded

1991

Country

United States

Website

www.hyland.com/en/solutions/products/document-filters

Vendor Details

Company Name

binds.co

Founded

2015

Country

Brazil

Website

binds.co

Product Features

Document Management

Access Controls No 
Archiving & Retention Yes 
Collaboration Tools No 
Compliance Tracking No 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing No 
Document Retention No 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control No 

Product Features

Complaint Management

Case Management No 
Complaint Classification No 
Corrective Actions (CAPA) No 
Customer Complaint Tracking No 
Feedback Management No 
Forms Management No 
Issue Tracking No 
Quality Assurance Management No 
Routing No 
Self Service Portal No 
Social Media Monitoring No 
Survey Management Yes 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis No 

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management Yes 

NPS

Alternatives

Alternatives

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Delighted

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