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Description
Organizations are reviewing their communication strategies in light of digital transformation and a renewed focus upon customer experience. There is no time for manual data assembly, overcrowded templates libraries, or clogged print streams. Information must be delivered to your customers exactly when they need it, in whatever format they prefer. Hyland's flagship product for customer communication management, Content Composer allows you to create automated, rule-based correspondence and maintain the personalization, interactivity, and personalization that are essential for a great customer experience. Customers expect more from insurance companies as technology evolves rapidly. Insurers expect to be able to communicate with their customers via the channels they prefer.
Description
Open source content management system that allows for flexible and composable content structures.
API Access
Has API
No
API Access
Has API
No
Integrations
BlueIrisIQ
No
Saris
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
Free and Open-Source
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hyland
Founded
1991
Country
United States
Website
www.hyland.com/en/solutions/products/content-composer
Vendor Details
Company Name
Apache Sling
Country
United States
Website
sling.apache.org
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Document Generation
Batch Processing
No
Collaboration
No
Digital Signature
No
Interaction Tracking
No
Multiple Output Formats
No
Templates
No
Product Features
Blog
Analytics
No
Collaborative Writing
No
Comment Moderation
Yes
File Sharing
Yes
Group Posting
No
Monetization Tools
No
Post Management
Yes
Search
Yes
WYSIWYG Rich Text Editing
Yes
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
No
SEO Management
Yes
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
Yes
Digital Asset Management
Asset Categorization
Yes
Asset Library
Yes
Asset Sharing
No
Brand Control
No
Customizable Branding
Yes
File Conversion
Yes
Metadata Management
Yes
Mobile App
No
Reporting/Analytics
No
Search Within Document
No
Search/Filter
Yes
Version Control
Yes
Watermarking
No
Workflow Management
No
Document Control
Archiving & Retention
No
Automated Routing
No
Change Management
No
Compliance Management
No
Electronic Signature
No
Escalation Management
No
Periodic Review
No
Version Control
Yes
Document Management
Access Controls
Yes
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
No
Document Archiving
No
Document Assembly
No
Document Capture
No
Document Conversion
Yes
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
Yes
Forms Management
Yes
Full Text Search
Yes
Offline Access
No
Optical Character Recognition
No
Print Management
No
Version Control
Yes
Document Version Control
Access Controls/Permissions
Yes
Approval Process Control
No
Archiving & Retention
No
Audit Trail
No
Commenting / Notes
No
Document Check-in / Check-out
Yes
For Engineering Documents
No
Revision History
Yes
Version Comparison
Yes
Version Rollback
Yes
Enterprise Content Management (ECM)
Archiving & Retention
No
Collaboration Tools
Yes
Content Lifecycle Management
No
Digital Asset Management
Yes
Document Management
Yes
Electronic Signature
No
Information Governance
No
Mobile Access
Yes
Search
Yes
Version Control
Yes
Workflow Management
No
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
Yes
Trend Analysis
No
Java CMS
Approval Process Control
No
Document Management
Yes
Indexing
Yes
Permission Management
Yes
Rich Text Editor
Yes
Rule Based Publishing
No
SEO Management
Yes
Search
Yes
Template Creation
Yes
Version Control
Yes
Mobile Content Management System
Data Synchronization
No
Document Management
Yes
File Sharing
Yes
Mobile Capture
No
Offline Access
No
Permission Management
Yes
Personalization
No
Search
Yes
Templates
Yes
Version Control
Yes
Website Builder
Auto Update
No
Content Import / Export
Yes
Drag & Drop
Yes
Invoices
No
Landing Pages / Web Forms
Yes
Newsletter Management
No
Online Booking
No
Online Store Builder
No
Pre-built Templates
Yes
Real Time Editing
Yes
SEO
Yes
Survey Builder
No
White Label
No
