Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Organizations are reviewing their communication strategies in light of digital transformation and a renewed focus upon customer experience. There is no time for manual data assembly, overcrowded templates libraries, or clogged print streams. Information must be delivered to your customers exactly when they need it, in whatever format they prefer. Hyland's flagship product for customer communication management, Content Composer allows you to create automated, rule-based correspondence and maintain the personalization, interactivity, and personalization that are essential for a great customer experience. Customers expect more from insurance companies as technology evolves rapidly. Insurers expect to be able to communicate with their customers via the channels they prefer.
Description
KUBRA iMail™ empowers users to craft and design essential business documents that enhance the effectiveness of customer interactions. Utilizing web-based tools, you can create a variety of documents, including letters and notifications. Our advanced facilities throughout North America then transform these document templates, as well as bills, statements, and invoices, into customized paper documents and dispatch them directly to your customers. In addition, KUBRA iMail offers online tools for generating and overseeing document templates that feature personalized content and targeted marketing messages, which can be displayed on the documents, the envelopes, or included as separate inserts. Our DoxsDirect™ document composition software ensures secure importation of customer profiles or billing data, facilitates data extraction and mapping, and utilizes established business rules to generate documents that contain specific customer messages along with data-driven charts, graphics, and calculations, ensuring a tailored experience for every recipient. This comprehensive solution not only streamlines document production but also enhances customer satisfaction through personalized communication.
API Access
Has API
No
API Access
Has API
No
Integrations
BlueIrisIQ
No
Saris
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hyland
Founded
1991
Country
United States
Website
www.hyland.com/en/solutions/products/content-composer
Vendor Details
Company Name
KUBRA
Country
United States
Website
kubra.com
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Document Generation
Batch Processing
No
Collaboration
No
Digital Signature
No
Interaction Tracking
No
Multiple Output Formats
No
Templates
No
Product Features
Document Generation
Batch Processing
No
Collaboration
No
Digital Signature
No
Interaction Tracking
No
Multiple Output Formats
No
Templates
No