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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Hyground serves as an AI-enhanced co-pilot for DevOps and Site Reliability Engineering (SRE), functioning as a comprehensive operational intelligence platform that integrates seamlessly within the client's Kubernetes environment without any data leaving the premises. This sophisticated agent interfaces with over 21 enterprise systems to analyze incidents through various sources such as logs, metrics, traces, and Kubernetes events. Engineers can pose questions in everyday language and receive insights tailored to their specific datasets, eliminating the need to master new query languages. The AutoRCA feature transforms alert webhooks into self-sufficient root-cause analyses, providing updates directly to platforms like Slack or Teams. The investigation process initiates immediately upon alert, rather than waiting for an engineer to respond, leading customers to experience reductions in mean time to resolution (MTTR) of up to 85%. Leveraging Google's Agent Development Kit, Hyground employs a multi-agent framework that evolves by learning from the customer's infrastructure over time. Each resolved incident enhances the knowledge base, ensuring that operational runbooks remain up to date and relevant for future challenges. By facilitating real-time insights and continuous learning, Hyground empowers teams to operate more efficiently and effectively.

Description

SMP 365 AI-Assisted ICAM is a cutting-edge solution integrated within Microsoft 365 and SharePoint that streamlines incident management and investigation processes for organizations, enabling them to effectively document incidents, perform organized inquiries, pinpoint contributing factors and root causes, execute corrective measures, and create professional reports on investigations. Notable Features Include: • Comprehensive incident notification and management • AI-enhanced ICAM investigations • 5 Whys analytical approach • PEEPO analysis methodology • Efficient evidence and image handling • Collection of witness statements and interviews • Management of corrective actions • Detailed executive investigation reports • Streamlined approval workflows • Automated email notifications and alerts • Real-time analytics and dashboards • Seamless integration with Microsoft 365 and SharePoint • Mobile-accessible interface • User-friendly options for light mode and dark mode Advantages of this solution encompass a significant reduction in the time spent on investigation administration, standardization of investigative procedures, enhancement of the quality of incident reporting, and support for compliance with governance standards, ultimately fostering a more efficient and accountable organizational environment. Additionally, the integration with existing Microsoft tools ensures a familiar user experience, making it easier for teams to adapt and leverage the platform effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Elasticsearch Yes 
Google Yes 
Grafana Cloud Yes 
Grafana Loki Yes 
Jaeger Yes 
Jira Yes 
Microsoft 365 No 
Microsoft Azure Yes 
Microsoft SharePoint No 
OpenSearch Yes 
PostgreSQL Yes 
Prometheus Yes 

Integrations

Amazon Web Services (AWS) No 
Elasticsearch No 
Google No 
Grafana Cloud No 
Grafana Loki No 
Jaeger No 
Jira No 
Microsoft 365 Yes 
Microsoft Azure No 
Microsoft SharePoint Yes 
OpenSearch No 
PostgreSQL No 
Prometheus No 

Pricing Details

Pricing scales with the size of the managed infrastructure
Free Trial Yes 
Free Version No 

Pricing Details

$999 per user per year
Free for basic users for incident reports only, then $999 per user per year via Microsoft Billing.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hyground

Founded

2025

Country

Germany

Website

hyground.ai

Vendor Details

Company Name

SMP 365 SAAS

Founded

2024

Country

Australia

Website

www.smp365.com

Product Features

EHS Management

Audit Management Yes 
Corrective / Preventive Actions Yes 
Environmental Management Yes 
Environmental Risk Assessment Yes 
Forms Management Yes 
Incident Management Yes 
Industrial Safety Management Yes 
Injury Reporting Yes 
Inspection Management Yes 
MSDS Yes 
OSHA Recordkeeping Yes 
Occupational Health Management Yes 
Safety Risk Assessment Yes 
Training Management Yes 
Waste Management No 

Safety Management

Audit Management Yes 
Corrective / Preventive Actions Yes 
Incident Management Yes 
Injury Reporting Yes 
Inspection Management Yes 
OSHA Recordkeeping Yes 
Safety Risk Assessment Yes 
Training Management Yes 

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