Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hyground serves as an AI-enhanced co-pilot for DevOps and Site Reliability Engineering (SRE), functioning as a comprehensive operational intelligence platform that integrates seamlessly within the client's Kubernetes environment without any data leaving the premises.
This sophisticated agent interfaces with over 21 enterprise systems to analyze incidents through various sources such as logs, metrics, traces, and Kubernetes events. Engineers can pose questions in everyday language and receive insights tailored to their specific datasets, eliminating the need to master new query languages.
The AutoRCA feature transforms alert webhooks into self-sufficient root-cause analyses, providing updates directly to platforms like Slack or Teams. The investigation process initiates immediately upon alert, rather than waiting for an engineer to respond, leading customers to experience reductions in mean time to resolution (MTTR) of up to 85%.
Leveraging Google's Agent Development Kit, Hyground employs a multi-agent framework that evolves by learning from the customer's infrastructure over time. Each resolved incident enhances the knowledge base, ensuring that operational runbooks remain up to date and relevant for future challenges. By facilitating real-time insights and continuous learning, Hyground empowers teams to operate more efficiently and effectively.
Description
SMP 365 AI-Assisted ICAM is a cutting-edge solution integrated within Microsoft 365 and SharePoint that streamlines incident management and investigation processes for organizations, enabling them to effectively document incidents, perform organized inquiries, pinpoint contributing factors and root causes, execute corrective measures, and create professional reports on investigations.
Notable Features Include:
• Comprehensive incident notification and management
• AI-enhanced ICAM investigations
• 5 Whys analytical approach
• PEEPO analysis methodology
• Efficient evidence and image handling
• Collection of witness statements and interviews
• Management of corrective actions
• Detailed executive investigation reports
• Streamlined approval workflows
• Automated email notifications and alerts
• Real-time analytics and dashboards
• Seamless integration with Microsoft 365 and SharePoint
• Mobile-accessible interface
• User-friendly options for light mode and dark mode
Advantages of this solution encompass a significant reduction in the time spent on investigation administration, standardization of investigative procedures, enhancement of the quality of incident reporting, and support for compliance with governance standards, ultimately fostering a more efficient and accountable organizational environment. Additionally, the integration with existing Microsoft tools ensures a familiar user experience, making it easier for teams to adapt and leverage the platform effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
Yes
Elasticsearch
Yes
Google
Yes
Grafana Cloud
Yes
Grafana Loki
Yes
Jaeger
Yes
Jira
Yes
Microsoft 365
No
Microsoft Azure
Yes
Microsoft SharePoint
No
Integrations
Amazon Web Services (AWS)
No
Elasticsearch
No
Google
No
Grafana Cloud
No
Grafana Loki
No
Jaeger
No
Jira
No
Microsoft 365
Yes
Microsoft Azure
No
Microsoft SharePoint
Yes
Pricing Details
Pricing scales with the size of the managed infrastructure
Free Trial
Yes
Free Version
No
Pricing Details
$999 per user per year
Free for basic users for incident reports only, then $999 per user per year via Microsoft Billing.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hyground
Founded
2025
Country
Germany
Website
hyground.ai
Vendor Details
Company Name
SMP 365 SAAS
Founded
2024
Country
Australia
Website
www.smp365.com
Product Features
Product Features
EHS Management
Audit Management
Yes
Corrective / Preventive Actions
Yes
Environmental Management
Yes
Environmental Risk Assessment
Yes
Forms Management
Yes
Incident Management
Yes
Industrial Safety Management
Yes
Injury Reporting
Yes
Inspection Management
Yes
MSDS
Yes
OSHA Recordkeeping
Yes
Occupational Health Management
Yes
Safety Risk Assessment
Yes
Training Management
Yes
Waste Management
No
Safety Management
Audit Management
Yes
Corrective / Preventive Actions
Yes
Incident Management
Yes
Injury Reporting
Yes
Inspection Management
Yes
OSHA Recordkeeping
Yes
Safety Risk Assessment
Yes
Training Management
Yes