Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hyground serves as an AI-enhanced co-pilot for DevOps and Site Reliability Engineering (SRE), functioning as a comprehensive operational intelligence platform that integrates seamlessly within the client's Kubernetes environment without any data leaving the premises. This sophisticated agent interfaces with over 21 enterprise systems to analyze incidents through various sources such as logs, metrics, traces, and Kubernetes events. Engineers can pose questions in everyday language and receive insights tailored to their specific datasets, eliminating the need to master new query languages. The AutoRCA feature transforms alert webhooks into self-sufficient root-cause analyses, providing updates directly to platforms like Slack or Teams. The investigation process initiates immediately upon alert, rather than waiting for an engineer to respond, leading customers to experience reductions in mean time to resolution (MTTR) of up to 85%. Leveraging Google's Agent Development Kit, Hyground employs a multi-agent framework that evolves by learning from the customer's infrastructure over time. Each resolved incident enhances the knowledge base, ensuring that operational runbooks remain up to date and relevant for future challenges. By facilitating real-time insights and continuous learning, Hyground empowers teams to operate more efficiently and effectively.

Description

ICEFLO Runbook Management (RBM) is an innovative solution built on the ServiceNow® platform that modernizes runbook processes for operational resilience. By replacing manual spreadsheets, RBM centralizes event runbooks, facilitates detailed event and task planning, and offers a comprehensive overview of interconnected runbooks. It integrates seamlessly with other ServiceNow® capabilities, enabling real-time issue tracking and resolution, and providing role-based personalized content for users. RBM helps organizations manage risk, avoid service outages, and comply with regulatory requirements through efficient change and incident management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Elasticsearch Yes 
Google Yes 
Grafana Cloud Yes 
Grafana Loki Yes 
Jaeger Yes 
Jira Yes 
Microsoft Azure Yes 
OpenSearch Yes 
PostgreSQL Yes 
Prometheus Yes 
ServiceNow No 

Integrations

Amazon Web Services (AWS) No 
Elasticsearch No 
Google No 
Grafana Cloud No 
Grafana Loki No 
Jaeger No 
Jira No 
Microsoft Azure No 
OpenSearch No 
PostgreSQL No 
Prometheus No 
ServiceNow Yes 

Pricing Details

Pricing scales with the size of the managed infrastructure
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hyground

Founded

2025

Country

Germany

Website

hyground.ai

Vendor Details

Company Name

Agenor Technology

Founded

2019

Country

United Kingdom

Website

www.iceflo.com

Product Features

Alternatives

Alternatives

Runbook Studio Reviews

Runbook Studio

Kelverion
Resolve AI Reviews

Resolve AI

Resolve.ai
HCL HERO Reviews

HCL HERO

HCLSoftware