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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance customer satisfaction around the clock with Livechat-powered chatbots that elevate your lead generation efforts. Interact seamlessly with users on various platforms like your website, Facebook, Whatsapp, SMS, and beyond. Easily create customized chatbots using user-friendly spreadsheets, eliminating the need for programming skills. You can personalize an existing chatbot template to suit your needs and communicate with visitors or phone leads through Slack or Mattermost without requiring additional software installations, enabling team collaboration. Hybrid.Chat’s smart bots empower you to deliver extensive customer support, from automating demo bookings to effectively promoting your products and addressing frequently asked questions. This all-in-one solution allows customers to submit receipts and upload important documents, such as resumes, enhancing the user experience. With Hybrid.Chat, you can effortlessly engage users whether they are on your website, Whatsapp, SMS, Facebook Messenger, or landing pages. Additionally, an unlimited number of agents can interact with clients through Slack or Mattermost, ensuring comprehensive support for your customer base. This innovative approach not only streamlines communication but also boosts overall efficiency in handling customer inquiries.

Description

With a user-friendly and streamlined interface, designing your chatbot is as simple and effective as creating a mental map. You can easily move, drag, drop, and zoom in and out while crafting your chatbot's structure. Even creating the most intricate chatbots has become a breeze. You have the freedom to design every conceivable chat interaction by selecting from a wide array of actions and features, which include inputs, cards, carousels, images, and more. Xenioo empowers you to establish variables, tags, and conditional switches to shape your chatbot's journey. Its robust preview functionality allows you to evaluate your chatbot's performance and make real-time adjustments prior to going live. The Execution Diagram provides insight into the inner workings of any chatbot, facilitating the identification and resolution of issues. Additionally, Xenioo adopts a draft-and-publish model for every chatbot, ensuring a smooth development process. This platform not only enhances efficiency but also fosters creativity in chatbot design.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Easyflow No 
KonnectzIT No 

Integrations

Easyflow Yes 
KonnectzIT Yes 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$19.99 per user per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Smarter.codes

Founded

2018

Country

India

Website

hybrid.chat

Vendor Details

Company Name

Matelab

Founded

2017

Country

Italy

Website

www.xenioo.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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