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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance customer satisfaction around the clock with Livechat-powered chatbots that elevate your lead generation efforts. Interact seamlessly with users on various platforms like your website, Facebook, Whatsapp, SMS, and beyond. Easily create customized chatbots using user-friendly spreadsheets, eliminating the need for programming skills. You can personalize an existing chatbot template to suit your needs and communicate with visitors or phone leads through Slack or Mattermost without requiring additional software installations, enabling team collaboration. Hybrid.Chat’s smart bots empower you to deliver extensive customer support, from automating demo bookings to effectively promoting your products and addressing frequently asked questions. This all-in-one solution allows customers to submit receipts and upload important documents, such as resumes, enhancing the user experience. With Hybrid.Chat, you can effortlessly engage users whether they are on your website, Whatsapp, SMS, Facebook Messenger, or landing pages. Additionally, an unlimited number of agents can interact with clients through Slack or Mattermost, ensuring comprehensive support for your customer base. This innovative approach not only streamlines communication but also boosts overall efficiency in handling customer inquiries.

Description

With our innovative generative AI technology, your security analysts can pose precise inquiries regarding their operational environment, and the Peritus security copilot will seamlessly conduct data analysis and identify potential issues from various sources. Additionally, your security team can leverage GPT-generated and expert-reviewed playbooks, harness the capabilities of the Peritus intelligence platform for AI-driven conversation analysis, and receive prompt responses in platforms like Slack, Mattermost, or any other collaboration tools utilized by the team. To enhance community engagement and expand membership, access to real-time data is essential. Community members often seek swift solutions across diverse channels, frequently rephrasing similar queries in different contexts. By employing GPT-powered machine learning insights, Peritus aids in the automation of community-driven growth, enabling you to efficiently address member needs. Furthermore, uncover the valuable insights hidden in your data with the automation capabilities provided by machine learning powered by GPT, leading to a more informed and connected community experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mattermost No 
Slack No 

Integrations

Mattermost Yes 
Slack Yes 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Smarter.codes

Founded

2018

Country

India

Website

hybrid.chat

Vendor Details

Company Name

Peritus.ai

Country

United States

Website

www.peritus.ai/

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

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