Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
Introducing the premier cloud management platform centered on revenue for users of vCentre, vCloud Director, and Veeam. Elevate the experience for vCloud customers while streamlining the utilization of Veeam services. Revolutionize vCentre with advanced multi-tenant capabilities, ensuring sleek and efficient self-service options, seamless provisioning, and impeccable billing accuracy. With HyAlto, you can manage your private cloud business effectively and still have time left over. This platform seamlessly integrates with vCentre, vCloud Director, and Veeam to enhance the vCloud customer journey, unify the use of Veeam services, and facilitate automated tracking for flawless and hands-free billing. It’s time to embrace automation in service deployment, eliminating billing inaccuracies and the headaches of manual tracking. Say farewell to the communication breakdowns that often occur among sales, technical, and finance departments. Stop wasting countless hours on invoicing, provisioning, and reconciliation processes. Establish standardized workflows for customer services that are ready to go. Additionally, provide flexible pricing options that include volume and time-based discounts to maximize growth. With the XaaS feature, you can upsell like never before. Now is the perfect moment to enhance your cloud management experience.
Description
ICTBroadcast is unified communications software for call centers, telemarketers, contact centers and ITSP's to offer hosted services to their customers with multi tenant and whitelabel support, ICTBroadcast is autodialer, predictive dialer, and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact center-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call center scenarios with effective and efficient communications management.
ICT Innovations is open source based solution provider focused to provide creative business solutions to Internet Telephony Service Providers to find new ways to generate their revenue by offering innovative services
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Asterisk
No
ConnectWise PSA
Yes
Datto RMM
Yes
Datto Workplace
Yes
FreePBX
No
FusionPBX
No
ICTCRM
No
ICTContact
No
VMware Cloud Director
Yes
VMware vCenter
Yes
Integrations
Asterisk
Yes
ConnectWise PSA
No
Datto RMM
No
Datto Workplace
No
FreePBX
Yes
FusionPBX
Yes
ICTCRM
Yes
ICTContact
Yes
VMware Cloud Director
No
VMware vCenter
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$299
ICTBroadcast Enterprise Edition 50 channels / prices are now $499/one time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HyAlto
Founded
2008
Country
Canada
Website
www.hyalto.com/for-vmware/
Vendor Details
Company Name
ICT Innovations
Founded
2006
Country
Pakistan
Website
www.ictbroadcast.com
Product Features
Cloud Cost Management
Cost Reduction Optimization
No
Dashboard
No
Data Import/Export
No
Data Storage
No
Data Visualization
No
Resource Usage Reporting
No
Roles / Permissions
No
Spend and Cost Reporting
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes