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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

HxGN OnCall Records provides a comprehensive Records Management System (RMS) that facilitates swift data input and offers real-time notifications, along with instant search and retrieval features and extensive reporting options. This cloud-based RMS is designed to support every aspect of law enforcement operations and administrative tasks. As a flexible and scalable solution, HxGN OnCall Records empowers agencies to efficiently collect and utilize information, thereby minimizing officer paperwork, enhancing investigations, streamlining administrative processes, and effectively managing resources to bolster community safety. By reducing manual and redundant tasks, law enforcement officers can devote more time to community engagement rather than report writing at the station. The system boasts a full suite of law enforcement functionalities, encompassing field and office reporting, data management, investigations, property and custody oversight, as well as analytical tools. Additionally, it accommodates both single and multi-agency applications, allowing for easy customization through configuration and featuring built-in interfacing capabilities for improved integration. Such comprehensive features make HxGN OnCall Records an invaluable tool for modern law enforcement agencies striving for efficiency and effectiveness.

Description

Southern Software has successfully implemented its Records Management System, previously known as Police-Pak or Sheriff-Pak, in over 450 law enforcement agencies across the southeastern United States. This robust and adaptable software caters to the needs of both large and small Police Departments and Sheriff Offices. Tailored specifically for law enforcement purposes, it facilitates automated data submissions in states such as North Carolina, Virginia, South Carolina, Tennessee, Alabama, Georgia, Florida, Texas, and Arkansas, with features that may vary by state and department type. Built on the Microsoft SQL Server platform, the application offers error checking for incident-based reports and provides printouts that replicate state forms. In addition, it allows users to search data across nearly any field and enables the creation of accident diagrams directly on the computer. Users can also attach digital mugshot images to arrests and subsequently generate lineups. Furthermore, the package includes 30 days of complimentary support, ensuring users have assistance as they acclimate to the software. The comprehensive functionalities of this system make it an invaluable tool for law enforcement agencies looking to enhance their operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

First Arriving Dashboards No 

Integrations

First Arriving Dashboards Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hexagon AB

Country

Sweden

Website

hexagon.com/products/hxgn-oncall-records

Vendor Details

Company Name

Southern Software

Founded

1988

Country

United States

Website

www.southernsoftware.com/ps-rms.html

Product Features

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

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