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support

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Description

HxGN OnCall Records provides a comprehensive Records Management System (RMS) that facilitates swift data input and offers real-time notifications, along with instant search and retrieval features and extensive reporting options. This cloud-based RMS is designed to support every aspect of law enforcement operations and administrative tasks. As a flexible and scalable solution, HxGN OnCall Records empowers agencies to efficiently collect and utilize information, thereby minimizing officer paperwork, enhancing investigations, streamlining administrative processes, and effectively managing resources to bolster community safety. By reducing manual and redundant tasks, law enforcement officers can devote more time to community engagement rather than report writing at the station. The system boasts a full suite of law enforcement functionalities, encompassing field and office reporting, data management, investigations, property and custody oversight, as well as analytical tools. Additionally, it accommodates both single and multi-agency applications, allowing for easy customization through configuration and featuring built-in interfacing capabilities for improved integration. Such comprehensive features make HxGN OnCall Records an invaluable tool for modern law enforcement agencies striving for efficiency and effectiveness.

Description

The entire justice ecosystem has been revolutionized thanks to the innovations brought by Matrix. Our comprehensive system enhances the justice process, enabling our clients to achieve peak efficiency and effectiveness. The core strength of the Matrix platform lies in its capacity to unify law enforcement agencies, prosecutors, courts, and defense attorneys into a single, cohesive system. With our software, we offer efficient solutions that link the whole justice community, equipping it with the vital information needed to automate intelligent workflows and expedite legal proceedings, all while minimizing office errors and reducing waste. The Matrix Suite, along with its web solutions, has automated crucial steps such as the electronic submission of cases by police, the processing of those cases by prosecutors, the distribution of discovery to defense attorneys, and the filing of cases with the courts. By integrating these solutions with our expert legal and engineering services, we ensure a substantial return on investment for our clients. Overall, Matrix not only enhances individual operations but also fosters collaboration across the entire legal system.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Discourse No 
Google Drive No 
Mailchimp No 
Microsoft 365 No 
Microsoft Teams No 
PayPal No 
Salesforce No 
Stripe No 
Zoom No 

Integrations

Discourse Yes 
Google Drive Yes 
Mailchimp Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
PayPal Yes 
Salesforce Yes 
Stripe Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hexagon AB

Country

Sweden

Website

hexagon.com/products/hxgn-oncall-records

Vendor Details

Company Name

Matrix Pointe Software

Founded

2000

Country

United States

Website

www.matrixpointesoftware.com

Product Features

Court Management

Administrative Hearings Yes 
Appeal Boards Yes 
Calendar Management Yes 
Case History Yes 
Collections Management Yes 
Court Cost Records Yes 
Defendant Records Yes 
Docket Management Yes 
Document Imaging Yes 
Fines Management Yes 
Jury Management Yes 
Subpoena Tracking Yes 
Warrant Tracking Yes 

Jail Management

Booking Yes 
Cell Maintenance Yes 
Check In / Out Yes 
Commissary Management Yes 
Incarceration Records Yes 
Inmate Accounting Yes 
Officer Shift Notes Yes 
Time Management Yes 

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management Yes 
Court Management Integration Yes 
Crime Scene Management Yes 
Criminal Database Yes 
Dispatching Yes 
Evidence Management Yes 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management Yes 
Scheduling Yes 

Law Practice Management

Billing & Invoicing Yes 
CRM Yes 
Calendar Management Yes 
Client Portal Yes 
Conflict Management Yes 
Contract Management Yes 
Document Management Yes 
Email Management No 
Legal Case Management Yes 
Task Management No 
Time Tracking No 
Trust Accounting No 

Legal Case Management

Billing Management Yes 
Calendar Management Yes 
Case Notes Yes 
Client Management Yes 
Communication Tracking Yes 
Conflict Management Yes 
Corporations No 
Court Management Yes 
Discovery Management Yes 
Docket Management Yes 
Document Management Yes 
Expense Tracking Yes 
Government Yes 
Law Firms No 
Records Management Yes 
Task Management Yes 
Time Tracking No 
Trust Accounting Yes 

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