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Average Ratings 0 Ratings

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features
design
support

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Description

The HxGN OnCall Analytics suite equips law enforcement, fire departments, emergency medical services, and dispatch centers with advanced tools for data visualization and analytics, enabling them to produce evidence-based reports and enhance communication. By converting knowledge into actionable insights, HxGN OnCall Analytics addresses the issues posed by raw, unstructured, incomplete, or erroneous data, turning it into meaningful reports that can drive informed decisions. This innovative solution allows agencies to view their data from fresh perspectives, thereby improving performance assessment, resource allocation, and operational efficiency. Its user-friendly software suite consolidates information into a single, reliable source, empowering personnel across the agency to tackle intricate business challenges and make more informed choices. By transforming intricate data into digestible reports and dashboards, agencies can explore, analyze, and adjust their strategies, ultimately facilitating better decision-making and thorough analysis. Additionally, the ability to share clear and comprehensible reports fosters greater public trust, ensuring transparency in communication with the community. By leveraging these insights, agencies can enhance their overall public safety efforts significantly.

Description

Runframe offers a solution for incident management and on-call scheduling specifically designed for engineering teams and is seamlessly integrated within Slack. By using the command /incident, teams can easily declare incidents, prompting Runframe to automatically create a dedicated channel, designate responders, and keep a comprehensive log of every action taken. The system also features on-call rotations paired with escalation policies that notify the appropriate individual if there is no response. To enhance operational efficiency, analytics monitor metrics like MTTR, MTTA, and on-call equity, while post-incident evaluations utilize timelines that are generated automatically for a detailed review. This ensures that teams can effectively learn from past incidents and continually improve their response strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Slack No 

Integrations

Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$15/user/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hexagon AB

Country

Sweden

Website

hexagon.com/products/hxgn-oncall-analytics

Vendor Details

Company Name

Runframe

Founded

2025

Website

runframe.io

Product Features

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Alternatives

Alternatives