Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HxGN EAM, previously known as Infor EAM, is a premier SaaS-based asset management platform developed by Hexagon, designed to facilitate asset tracking, enhance maintenance processes, and empower businesses across various sectors to achieve optimal operational performance. The inclusion of native mobile applications greatly enhances the efficiency of field operations, allowing teams to dedicate their efforts to more strategic projects. Since the adoption of Infor EAM over 15 years ago, First Transit has consistently managed to lower its parts expenses by an average of 3-4% annually. The organization is actively pursuing a transition towards a paperless system by migrating its extensive engineering and maintenance functions to the Infor EAM Mobile platform. By utilizing HxGN EAM, users gain access to a comprehensive suite of tools essential for addressing critical asset performance issues. Leveraging its cloud-native architecture, the platform boasts a robust asset data framework, device-independent work orders enriched with barcoding capabilities, and integration with GIS (Geographic Information Systems) or BIM (Building Information Modeling), all of which contribute significantly to improving operational workflows. The adaptability and features of HxGN EAM make it a vital resource for organizations striving to enhance their asset management strategies.
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Infor LX
Yes
3CAD
No
ADP Mobile Solutions
No
ADP Workforce Now On the Go
No
Canary Digital Tipping
No
Canopy
No
Logistics Vision Suite
No
OneStock
No
Planergy
Yes
R Systems
No
Integrations
Infor LX
Yes
3CAD
Yes
ADP Mobile Solutions
Yes
ADP Workforce Now On the Go
Yes
Canary Digital Tipping
Yes
Canopy
Yes
Logistics Vision Suite
Yes
OneStock
Yes
Planergy
No
R Systems
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hexagon AB
Founded
1992
Country
Sweden
Website
eam.hexagon.com/products
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Product Features
CMMS
Asset Tracking
No
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
EAM
CMMS
No
Energy Management
No
Equipment Management
No
Facility Management
No
IT Asset Management
No
Inventory Management
No
Maintenance Management
No
Parts Management
No
Preventive Maintenance Scheduling
No
Software License Management
No
Warranty Management
No
Work Order Management
No
Fixed Asset Management
Asset Budgeting
No
Asset Lifecycle Management
No
Audit Trail
No
Barcoding / RFID
No
Depreciation Management
No
Disposal Management
No
Document Management
No
Inventory Tracking
No
Tax Management
No
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
Yes
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
No
Inventory Control
Yes
Job Management
No
Preventive Maintenance
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
No
Task Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes