Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your team's efficiency in scheduling, communication, and compliance with a comprehensive platform designed for agile teams. Allow Humanz to take care of the complexities so you can dedicate more time to achieving your goals.
Scheduling features include real-time multi-site rostering, live availability updates, confirmation tracking, and instant notifications delivered to your mobile device. The time and attendance system automates digital timesheets using roster data, allowing for mobile submission and approval. Compliance is prioritized with features such as fatigue monitoring, license tracking, automated alerts for expirations, and management of induction processes. Communication is streamlined through job-linked in-app messaging, shift notifications, and customizable message templates. Additionally, analytics capabilities provide insights into workforce reporting, compliance dashboards, shift fill rates, and tracking of unallocated work. Documentation is simplified with digital forms that can be completed on mobile devices, complete with timestamps for immediate access. The platform boasts full mobile functionality, offering a complete experience rather than just a companion app. Furthermore, compliance integration connects fatigue monitoring and license tracking directly with the scheduling process, ensuring they are not handled as separate entities. This holistic approach guarantees that teams can work more effectively and stay compliant with minimal effort.
Description
At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience.
Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
MYOB
No
Xero
No
Pricing Details
$10/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Humanz Australia
Founded
2009
Country
Australia
Website
humanz.net.au
Vendor Details
Company Name
Intellicus Technologies
Founded
2004
Country
India
Website
intellicus.com/flow/
Product Features
Employee Scheduling
Appointment Management
No
Automated Scheduling
Yes
Calendar Management
No
Employee Database
Yes
Group Scheduling
Yes
Messaging
Yes
Mobile Access
Yes
Payroll Management
Yes
Reporting/Analytics
Yes
Resource Management
Yes
Schedule Distribution
No
Scheduling
Yes
Shift Scheduling
Yes
Shift Swapping
Yes
Time Clock
No
Time Tracking
No
Vacation / Leave Tracking
No
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
Yes
Employee Lifecycle Management
No
Labor Projection
Yes
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
No
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No