Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Humanize IT serves as a revolutionary platform for communication and QBR acceleration tailored for MSPs, shifting the focus from traditional presentations to structured, interactive client discussions. Utilizing a comprehensive four-step framework, it is enhanced by coaching, ready-to-use templates, automated evaluations, budgeting resources, and customized client dashboards. The platform seamlessly integrates with PSA systems to synchronize opportunities and data, streamlining QBR preparations and saving between 6 to 12 hours for each review while offering insights like client engagement scores, whitespace analysis, and various personas (such as vCIO and CISO) that facilitate significant conversations. By providing weekly coaching sessions and fostering a peer community, MSP teams cultivate strategic selling practices and establish trust-based relationships with clients. Humanize IT not only transforms technical dialogues into value-driven conversations, thereby increasing client retention and upselling success, but also enhances the profitability of MSPs, all within a SOC 2-certified framework that guarantees consistent and reliable service delivery at scale. Ultimately, this innovative approach empowers MSPs to engage more effectively with their clients, fostering long-term partnerships and driving business growth.
Description
As the leader in telecommunications billing software and tax compliance, we serve Telcos, MSPs, VoIP providers, WISPs, & CLECs. SBS has helped competitive telecom companies grow & maintain profitability since 1989. IntegriBill lets telecommunications companies with multiple carriers, products, and switch types produce one convergent invoice. We'll make sure your invoices are always in compliance with taxing authorities, including the assurance that your clients aren’t overpaying for telecom taxes. We handle:
* Regulatory and Tax Calculation
* Tax Exemption Tracking
* Tax Mapping Assistance
* 499 Reporting Assistance
* Traffic Studies
* Commission module (Flat rate, % Gross, or % Net)
* Hosted Agent Portal
* Collections Module
* Integrated ACH/Credit Card processing
* Hosted End User Portal
* Quickbooks Online Integration
* RESTful API
* Call Detail Jurisdictionalization & Rating
Most of our clients have been with us for 10+ yrs. It's thanks to our first-class team that we have high retention rate. Our development team spends at least a year in the operations department before settling into their coding duties. We ensure that our ops team has current knowledge of tax and compliance regulations.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Authorize.Net
No
Crexendo
No
QuickBooks Online
No
SkySwitch
No
Zoho Books
No
Integrations
Authorize.Net
Yes
Crexendo
Yes
QuickBooks Online
Yes
SkySwitch
Yes
Zoho Books
Yes
Pricing Details
$349 per month
Free Trial
No
Free Version
No
Pricing Details
$760.00
Prepaid model includes all of the features of the contract model & pricing is scaled according to volume.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Humanize IT
Founded
2016
Country
United States
Website
www.humanizeit.biz
Vendor Details
Company Name
Sandy Beaches Software
Founded
1989
Country
United States
Website
sandybeachessoftware.com
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
Billing and Invoicing
Billing Portal
No
Contact Database
No
Contingency Billing
No
Customer Portal
Yes
Customizable Invoices
Yes
Dunning Management
Yes
Hourly Billing
No
Invoice History
Yes
Mobile Payments
No
Multi-Currency
No
Online Invoicing
Yes
Online Payments
Yes
Payment Processing
Yes
Project Billing
No
Recurring/Subscription Billing
Yes
Service Ticket Billing
No
Tax Calculator
Yes
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
No
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
Yes
Post-Paid Systems
Yes
Pre-Paid Systems
No
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
No
VoIP
Yes
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Recurring Billing
Customer Portal
Yes
Deferred Billing
No
Discount Management
Yes
Dunning Management
Yes
Invoice History
Yes
Multi-Currency
No
Multi-Period Recurring Billing
Yes
Payment Processing
Yes
Recurring Donations
No
Subscription Billing
No