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Description

Workforce Management. Reimagined. Deliver compliant, cost-effective rosters for every shift. Engage and empower your team, delight customers and drive growth. We enable you to deliver an enriching employee journey for your shift-based workforce. From head office to the front line, our solution delivers a frictionless employee experience that will enhance job purpose and satisfaction for your team. Create an engaged workforce, delivering improved customer experience and ultimately increased revenue with an easy, intuitive and fully-featured mobile app.

Description

Communicate provides both hosted and on-premise multi-modal communication solutions that incorporate interactive text, voice, and email. These solutions are designed to assist organizations with intricate scheduling challenges, particularly those in sectors such as higher education, utilities, healthcare, manufacturing, and customer service, enhancing outreach and engagement while simultaneously lowering operational expenses. The system facilitates automated notifications through text, voice (IVR), mobile applications, web portals, and email, enabling schedulers to efficiently manage multiple shift callouts at once without the hassle of lengthy individual phone calls. Additionally, employees have the capability to report absences or tardiness via calls or texts, including specific information on their expected arrival times. The real-time integration with your Kronos system guarantees that managers receive updates almost instantly, ensuring they are always informed. Furthermore, the ability to send mass notifications to the workforce in real-time improves overall communication and responsiveness within the organization. With these advanced features, Communicate significantly streamlines communication processes and enhances operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Comprehensive Services No 
ADP GlobalView Yes 
Activpayroll Yes 
Ascender Yes 
Cogsdale Customer Service Management No 
EntrySign Yes 
HR3 Payroll Yes 
LumenVox Automatic Speech Recognition (ASR) No 
MYOB Yes 
Mapal Culture Suite Yes 
NetSuite Yes 
Pinpoint Yes 
RUN Powered by ADP Yes 
SAP SuccessFactors Yes 
SwiftPOS Yes 
TechnologyOne Yes 
Xero Yes 
iPayroll Yes 
ichris Yes 

Integrations

ADP Comprehensive Services Yes 
ADP GlobalView No 
Activpayroll No 
Ascender No 
Cogsdale Customer Service Management Yes 
EntrySign No 
HR3 Payroll No 
LumenVox Automatic Speech Recognition (ASR) Yes 
MYOB No 
Mapal Culture Suite No 
NetSuite No 
Pinpoint No 
RUN Powered by ADP No 
SAP SuccessFactors No 
SwiftPOS No 
TechnologyOne No 
Xero No 
iPayroll No 
ichris No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Humanforce

Founded

2002

Country

Australia

Website

www.humanforce.com

Vendor Details

Company Name

Vocantas

Founded

1994

Country

Canada

Website

www.vocantas.com

Product Features

Attendance Tracking

Absence Management Yes 
Calendar Management No 
Employee Scheduling Yes 
Employee Time Clock Yes 
FMLA Tracking No 
Overtime Tracking Yes 
Reporting/Analytics Yes 
Self Service Portal Yes 
Time Tracking Yes 
Timesheets Yes 
Vacation / Leave Tracking Yes 

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management No 
Employee Database Yes 
Group Scheduling Yes 
Messaging Yes 
Mobile Access Yes 
Payroll Management Yes 
Reporting/Analytics Yes 
Resource Management Yes 
Schedule Distribution Yes 
Scheduling Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Time Clock Yes 
Time Tracking Yes 
Vacation / Leave Tracking Yes 

Human Resources

360 Degree Feedback No 
Applicant Tracking No 
Attendance Management Yes 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management Yes 
Employee Database Yes 
Employee Lifecycle Management No 
Onboarding Yes 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management Yes 
Timesheets Yes 
Training Management No 

Payroll

401(k) Tracking No 
Attendance Management Yes 
Benefits Management No 
Check Printing No 
Compensation Management No 
Deductions Management No 
Direct Deposit No 
Multi-Country No 
Multi-State No 
Reporting/Analytics Yes 
Self Service Portal Yes 
Tax Compliance No 
Vacation / Leave Tracking Yes 
W-2 and 1099 Preparation No 
Wage Garnishment No 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling No 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling Yes 
Room Booking Management Yes 

Time Clock

Biometric Recognition Yes 
Hourly Employee Tracking Yes 
Messaging Yes 
Mobile Access Yes 
Online Punch Card Yes 
Payroll Management Yes 
Punch card Yes 
Reporting/Analytics Yes 
Salaried Employee Tracking Yes 
Sick Leave Tracking Yes 
Vacation / Leave Tracking Yes 
Workstation Tracking No 

Time Tracking

Automatic Time Capture Yes 
Billable & Non-Billable Hours Yes 
Billing & Invoicing Yes 
Employee Database Yes 
Expense Tracking Yes 
Mobile Time Tracking Yes 
Multiple Billing Rates Yes 
Offline Time Tracking Yes 
Online Time Tracking Yes 
Overtime Calculation Yes 
Time per Project Reporting Yes 
Timesheet Management Yes 
Vacation / Leave Tracking Yes 

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management Yes 
Employee Lifecycle Management Yes 
Labor Projection Yes 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management No 
Employee Database No 
Group Scheduling No 
Messaging Yes 
Mobile Access Yes 
Payroll Management No 
Reporting/Analytics Yes 
Resource Management No 
Schedule Distribution No 
Scheduling Yes 
Shift Scheduling No 
Shift Swapping No 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling Yes 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling No 
Physician Management Yes 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling No 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

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