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Description
HuemanAI is an all-in-one AI operating system designed to modernize hotel operations from hiring to guest engagement. It unifies recruitment automation, guest services, and sales intelligence within one connected platform. By integrating with existing hospitality systems, HuemanAI creates a single source of operational truth. The platform forecasts staffing needs based on booking demand, helping hotels avoid overstaffing and service gaps. Its AI Concierge provides instant, multilingual guest support across phone, chat, SMS, and email. The AI Sales Agent actively converts inquiries into bookings and drives upsell revenue in real time. Recruitment automation screens, schedules, and ranks candidates without manual effort. Hotels using HuemanAI significantly reduce reliance on recruitment agencies. The system continuously learns from guest and staffing data to improve performance. HuemanAI enables hospitality teams to operate faster, smarter, and more profitably.
Description
Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking.
Key features include:
• Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations.
• Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered.
• Room Upgrades: Automatic processing of upgrade requests.
• Guest Inquiries: Automated handling of pre-arrival and in-stay questions.
• Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic.
• Staff forwarding: Forward more complex guest inquiries to staff.
• Amenities: See all amenities with visualization, general info and reservations.
• Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest.
• Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Clock PMS+
No
Cloudbeds
No
Host PMS
No
Mews
No
Oracle Hospitality Suite8
No
Stayntouch PMS
No
WhatsApp
No
apaleo
No
Integrations
Clock PMS+
Yes
Cloudbeds
Yes
Host PMS
Yes
Mews
Yes
Oracle Hospitality Suite8
Yes
Stayntouch PMS
Yes
WhatsApp
Yes
apaleo
Yes
Pricing Details
$99/month
Free Trial
Yes
Free Version
No
Pricing Details
€2.99 per room/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HuemanAI
Founded
2025
Country
United Kingdom
Website
huemanai.io
Vendor Details
Company Name
Viqal
Founded
2020
Country
Netherlands
Website
www.viqal.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
