Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hudini has introduced a contactless check-in and mobile key solution for hotels worldwide. This innovative service enables guests to conveniently upload necessary documents, enter their payment information, and receive a digital key via a mobile application. By bypassing the front desk, guests can enjoy a smooth and efficient check-in process without waiting in line, minimizing unnecessary personal interactions. Our commitment to enhancing guest experiences is evident as we leverage intelligent automation and smart interactions. Furthermore, we manage guest bookings by anticipating their preferences even before their arrival at the hotel. Hudini develops tailored profiles for each returning guest, analyzing previous behaviors to customize services, including hotel transfers and room selections, ensuring a personalized stay that meets their unique needs. As we continue to refine our approach, we aim to elevate hospitality standards across the industry.

Description

Runnr.ai is an innovative conversational AI solution specifically designed for the hospitality sector, aimed at automating and improving the communication experience for guests throughout their entire journey, from the moment they book until they check out. By seamlessly integrating with property management systems and various hospitality software, Runnr.ai facilitates proactive messaging through platforms like WhatsApp or SMS, boasting an impressive 98% open rate and a 65% engagement rate from guests. The platform also offers real-time translation in over 100 languages, empowering guests to converse in their preferred language while ensuring that staff members receive messages in their own language, which effectively removes language barriers and boosts overall guest satisfaction. Furthermore, Runnr.ai features a consolidated inbox that gathers all guest communications from multiple channels—including WhatsApp, SMS, Booking.com, and webchat—into a single, user-friendly interface, which not only simplifies communication but also minimizes the reliance on lengthy calls and emails. This holistic approach ensures a more streamlined experience for both guests and hotel staff alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mews Yes 
OPERA Cloud PMS Yes 
WhatsApp Yes 
Adyen Yes 
Alcatel-Lucent Rainbow Yes 
Aloha EPOS Yes 
Book4Time Yes 
Booker Yes 
Cisco CX Cloud Yes 
Ericsoft Booking Engine No 
FLEXIPASS No 
Facebook Messenger Yes 
Guestline No 
Huawei Cloud Yes 
Infrasys POS Yes 
Shift4 Yes 
Shiji Daylight PMS No 
SpaSoft Yes 
Stayntouch PMS No 

Integrations

Mews Yes 
OPERA Cloud PMS Yes 
WhatsApp Yes 
Adyen No 
Alcatel-Lucent Rainbow No 
Aloha EPOS No 
Book4Time No 
Booker No 
Cisco CX Cloud No 
Ericsoft Booking Engine Yes 
FLEXIPASS Yes 
Facebook Messenger No 
Guestline Yes 
Huawei Cloud No 
Infrasys POS No 
Shift4 No 
Shiji Daylight PMS Yes 
SpaSoft No 
Stayntouch PMS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hudini

Founded

2018

Country

United Kingdom

Website

www.hudini.io

Vendor Details

Company Name

Runnr.ai

Founded

2022

Country

The Netherlands

Website

runnr.ai/

Product Features

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives

INTELITY Reviews

INTELITY

Intelity