Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HubDialer functions completely in the cloud, eliminating the need for software downloads or equipment purchases, and it allows users to start without requiring technical expertise. During outreach efforts, you can keep track of your remaining calling minutes and monitor the "burn rate" over time, ensuring efficient use of your budget and volunteer resources. Additionally, HubDialer features a householding option for web-based campaigns, enabling the system to reach multiple individuals within the same household effectively. It also provides the capability to scrub against previously uploaded calling lists, streamlining the management of incoming data across your various calling initiatives. Furthermore, text blocks can be customized to include any desired data variables, such as the recipient’s name, enhancing the personalization of each call. This functionality makes HubDialer an invaluable tool for organizations aiming to optimize their outreach efforts while minimizing logistical challenges.
Description
Enghouse Interactive SmartDial stands out as the premier outbound dialer in the market, offering a superior experience for both clients and agents, leading to enhanced productivity while ensuring compliance with regulations more effectively than other outbound dialing solutions. Here are six compelling reasons to choose SmartDial from Enghouse Interactive: it is designed to integrate natively with Enghouse Interactive Contact Center solutions, and it can also seamlessly connect with various other Contact Center platforms. SmartDial intelligently combines outbound and inbound call flows, which maximizes agent efficiency and productivity. Additionally, it easily meets compliance standards for national, regional, and local regulations, such as TCPA, FDCPA, and DNC. Users will experience unmatched operational flexibility, allowing for effective management across different campaigns and time zones. It offers deployment options that include Cloud, On-Premise, or Hybrid models, ensuring that organizations can adhere to all relevant regulatory requirements, regardless of their operational setup or geographic location. Ultimately, SmartDial empowers companies to optimize their outbound calling strategies while maintaining strict compliance and enhancing overall performance.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0.04 per MMS message
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HubDialer
Country
United States
Website
www.hubdialer.com
Vendor Details
Company Name
Enghouse Interactive
Founded
1984
Country
United States
Website
enghouseinteractive.com/SmartDial
Product Features
Predictive Dialer
Call Monitoring
No
Call Recording
No
Call Results
No
Call Transfer
No
Callback Scheduling
No
Campaign Specific Caller ID
No
Contact Management
No
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
Debt Collection
Agency Management
No
Auto Dialer
Yes
Automated Notices
No
Callback Scheduling
Yes
Client Management
No
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
No
Predictive Dialer
Call Monitoring
No
Call Recording
No
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
No
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
No
Lead Management
No