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Description
Tenants can conveniently handle their rent payments online, perform background checks on applicants, and access comprehensive accounting services. They have the ability to pay rent directly to their Landlord or Property Manager, make maintenance requests, and complete necessary online forms. In addition to features offered to Landlords, tenants can also send and receive invoices along with online payments. Furthermore, tenants can collaborate with Landlords and Property Managers by sharing task lists, facilitating seamless communication regarding to-do items. Tenants have the option to set up automatic payments on a recurring basis, ensuring timely rent submissions to their Landlord or Property Manager. Additionally, any maintenance requests made through the tenant portal will be instantly incorporated into the to-do list of the Landlord or Property Manager for efficient management and follow-up. This streamlined approach benefits all parties involved in the rental process, enhancing overall satisfaction and efficiency.
Description
Enhance the efficiency of your tenant service requests with IMPAK’s highly regarded online Tenant Portal. Seamlessly manage all communications between tenants and your team, ensuring a smooth flow of information. Leverage IMPAK to coordinate with all key stakeholders, allowing for quick and precise service delivery to residents. Motivate your staff to recognize issues within your properties and attach images to IMPAK work orders for clearer representations of concerns. With the IMPAK app readily accessible on their mobile devices, property managers and technicians can collaborate effectively to proactively address numerous challenges. IMPAK supports robust preventive maintenance approaches tailored to different property types and scenarios. With its sustainable, adaptable, and user-friendly setup, IMPAK streamlines operations by fully automating processes that empower your team to create personalized schedules, optimizing labor utilization. Effectively oversee tenant requests, preventive upkeep, and inspection work orders to maintain high standards of service. The comprehensive capabilities of IMPAK ensure that your property management operations run smoothly and efficiently, ultimately benefiting both staff and tenants alike.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Housters
Founded
2011
Country
United States
Website
housters.com
Vendor Details
Company Name
Impak Solutions
Founded
2000
Country
United States
Website
www.impaksolutions.com
Product Features
Real Estate Property Management
Billing & Invoicing
Yes
Commercial Properties
Yes
Contact Management
Yes
Credit Check
No
Expense Management
Yes
Insurance Management
No
Landlord Database
No
Late Fee Calculation
Yes
Lease Management
Yes
Maintenance Management
Yes
Owner Portal
No
Payment Processing
Yes
Portfolio Management
Yes
Rent Tracking
Yes
Residential Properties
Yes
Tax Management
Yes
Tenant Database
No
Tenant Portal
Yes
Vacancy Tracking
Yes
Website Management
No
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
No
Job Costing
No
Job Management
No
Maintenance Scheduling
No
Residential Properties
No
Routing
No
Scheduling
No
Work Order Management
No
Maintenance Management
Asset Tracking
No
Billing & Invoicing
Yes
Calibration Management
Yes
Dispatch Management
Yes
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
Yes
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
