Average Ratings 7 Ratings
Average Ratings 0 Ratings
Description
                    Gain a deeper insight into your website's user experience without being overwhelmed by data. While traditional web analytics tools focus on traffic metrics, they fail to capture the true actions of your users—this is where Hotjar comes into play. Monitor key indicators like Customer Satisfaction (CSAT), Net Promoter Score (NPS®), and the Voice of Customer (VOC) to gain a clearer understanding of user sentiment. Remove the uncertainty by utilizing Session Recordings to observe how individuals interact with your platform, allowing you to empathize with their challenges. By analyzing user behavior and posing the right questions at crucial moments, you can enhance engagement. Hotjar seamlessly integrates with most popular platforms, making it easy to visualize user actions. This visual representation of clicks, taps, and scrolling provides invaluable insights into user motivations and preferences. Furthermore, by viewing recordings of actual visitor interactions, you can accurately identify areas for improvement and better cater to your audience's needs. Ultimately, Hotjar empowers you to create a more user-centered experience.
                
            
        
            Description
                    Effortlessly develop product walkthroughs that engage users. With our user-friendly tool, you can design interactive product tours in just minutes, all without needing any coding skills. This approach ensures a seamless experience for both new and existing customers. Effectively demonstrate your product's functionalities to newcomers, guiding them towards success from the outset. You can also showcase and emphasize new features through tailored guides. By targeting the right user segments at optimal times, you can enhance conversion rates significantly. Additionally, gauge customer satisfaction through NPS surveys to gather valuable feedback. Furthermore, empower your users with immediate responses by providing interactive user manuals that facilitate their journey.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
                API Access
            
                Has API
            
            
        
        
    
                Integrations
            
                
    Stackreaction
            
            
        
        
    
        
        
            
                
    Axis LMS
            
            
        
        
    
        
        
            
                
    Beam AI
            
            
        
        
    
        
        
            
                
    Convert Experiences
            
            
        
        
    
        
        
            
                
    Crowded
            
            
        
        
    
        
        
            
                
    Dome
            
            
        
        
    
        
        
            
                
    DrapCode
            
            
        
        
    
        
        
            
                
    Funnelll
            
            
        
        
    
        
        
            
                
    Nekton.ai
            
            
        
        
    
        
        
            
                
    Optimizely One
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Integrations
            
                
    Stackreaction
            
            
        
        
    
        
        
            
                
    Axis LMS
            
            
        
        
    
        
        
            
                
    Beam AI
            
            
        
        
    
        
        
            
                
    Convert Experiences
            
            
        
        
    
        
        
            
                
    Crowded
            
            
        
        
    
        
        
            
                
    Dome
            
            
        
        
    
        
        
            
                
    DrapCode
            
            
        
        
    
        
        
            
                
    Funnelll
            
            
        
        
    
        
        
            
                
    Nekton.ai
            
            
        
        
    
        
        
            
                
    Optimizely One
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Pricing Details
        $99 per month
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Details
        $149 per month
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
                On-Premises
            
            
        
        
    
        
        
            
                iPhone App
            
            
        
        
    
        
        
            
                iPad App
            
            
        
        
    
        
        
            
                Android App
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
                Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
                On-Premises
            
            
        
        
    
        
        
            
                iPhone App
            
            
        
        
    
        
        
            
                iPad App
            
            
        
        
    
        
        
            
                Android App
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Vendor Details
Company Name
Hotjar
Founded
2014
Country
Malta
Website
www.hotjar.com
Vendor Details
Company Name
UserGuiding
Founded
2018
Country
United States
Website
userguiding.com
Product Features
Customer Experience
                                        Action Management
                                        
                                    
                                    
                                    
                                        Analytics
                                        
                                    
                                    
                                    
                                        Customer Segmentation
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Feedback Management
                                        
                                    
                                    
                                    
                                        Knowledge Management
                                        
                                    
                                    
                                    
                                        Multi-Channel Collection
                                        
                                    
                                    
                                    
                                        Sentiment Analysis
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                                    
                                    
                                        Text Analysis
                                        
                                    
                                    
                                    
                                        Trend Analysis
                                        
                                    
                            
                        Customer Feedback
                                        Alerts / Notifications
                                        
                                    
                                    
                                    
                                        Behavior Analytics
                                        
                                    
                                    
                                    
                                        Bug Reports
                                        
                                    
                                    
                                    
                                        Community Feedback Tools
                                        
                                    
                                    
                                    
                                        Live Chat
                                        
                                    
                                    
                                    
                                        Negative Feedback Management
                                        
                                    
                                    
                                    
                                        Net Promoter Score (NPS)
                                        
                                    
                                    
                                    
                                        Screenshot / Screen Capture
                                        
                                    
                                    
                                    
                                        Surveys
                                        
                                    
                                    
                                    
                                        User Testing Tools
                                        
                                    
                                    
                                    
                                        Video Feedback
                                        
                                    
                                    
                                    
                                        Visual Feedback Tools
                                        
                                    
                                    
                                    
                                        Voice of the Customer (VoC)
                                        
                                    
                                    
                                    
                                        Website Feedback
                                        
                                    
                            
                        Customer Journey Mapping Tools
                                        Action Management
                                        
                                    
                                    
                                    
                                        Attribution Modeling
                                        
                                    
                                    
                                    
                                        Behavioral Analytics
                                        
                                    
                                    
                                    
                                        Collaboration
                                        
                                    
                                    
                                    
                                        Customer Profiles
                                        
                                    
                                    
                                    
                                        Data Import / Export
                                        
                                    
                                    
                                    
                                        Predictive Analytics
                                        
                                    
                                    
                                    
                                        Surveys & Feedback
                                        
                                    
                                    
                                    
                                        Templates
                                        
                                    
                            
                        Heatmap
                                        Behavioral Mapping
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Dynamic Maps
                                        
                                    
                                    
                                    
                                        Element Analytics
                                        
                                    
                                    
                                    
                                        Embeddable Maps
                                        
                                    
                                    
                                    
                                        For Sales
                                        
                                    
                                    
                                    
                                        For Science
                                        
                                    
                                    
                                    
                                        Radial Mapping
                                        
                                    
                                    
                                    
                                        Territorial Mapping
                                        
                                    
                                    
                                    
                                        Website Analytics
                                        
                                    
                            
                        Marketing Analytics
                                        A/B Testing
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Channel Attribution
                                        
                                    
                                    
                                    
                                        Customer Journey Mapping
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Performance Metrics
                                        
                                    
                                    
                                    
                                        Predictive Analytics
                                        
                                    
                                    
                                    
                                        ROI Tracking
                                        
                                    
                                    
                                    
                                        Social Media Metrics
                                        
                                    
                                    
                                    
                                        Website Analytics
                                        
                                    
                            
                        Session Replay
                                        Eye Tracking
                                        
                                    
                                    
                                    
                                        Form Analytics
                                        
                                    
                                    
                                    
                                        Heatmaps
                                        
                                    
                                    
                                    
                                        Mouse Tracking
                                        
                                    
                                    
                                    
                                        Optimization Tools
                                        
                                    
                                    
                                    
                                        Session Recording
                                        
                                    
                                    
                                    
                                        Surveys
                                        
                                    
                                    
                                    
                                        User Experience Analysis
                                        
                                    
                                    
                                    
                                        User Feedback
                                        
                                    
                                    
                                    
                                        Visitor Segmentation
                                        
                                    
                            
                        Survey
                                        Custom Survey URLs
                                        
                                    
                                    
                                    
                                        Data Analysis Tools
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Mobile Survey
                                        
                                    
                                    
                                    
                                        Offline Response Collection
                                        
                                    
                                    
                                    
                                        Paper Survey
                                        
                                    
                                    
                                    
                                        Question Branching
                                        
                                    
                                    
                                    
                                        Question Library
                                        
                                    
                                    
                                    
                                        Site Intercept Survey  
                                        
                                    
                                    
                                    
                                        Skip Logic
                                        
                                    
                                    
                                    
                                        Supports Audio / Images / Video
                                        
                                    
                            
                        Usability Testing
                                        A/B Testing
                                        
                                    
                                    
                                    
                                        Annotations
                                        
                                    
                                    
                                    
                                        Audience Targeting
                                        
                                    
                                    
                                    
                                        Heatmaps
                                        
                                    
                                    
                                    
                                        Impression Testing
                                        
                                    
                                    
                                    
                                        Mobile Testing
                                        
                                    
                                    
                                    
                                        Moderated Usability Testing
                                        
                                    
                                    
                                    
                                        Prototype Testing
                                        
                                    
                                    
                                    
                                        Quantitative Metrics
                                        
                                    
                                    
                                    
                                        Remote User Testing
                                        
                                    
                                    
                                    
                                        Reporting / Analytics
                                        
                                    
                                    
                                    
                                        Surveys and Feeback
                                        
                                    
                                    
                                    
                                        Video Recording / Transcription
                                        
                                    
                            
                        UX
                                        Animation
                                        
                                    
                                    
                                    
                                        For Mobile
                                        
                                    
                                    
                                    
                                        For Websites
                                        
                                    
                                    
                                    
                                        Heatmaps
                                        
                                    
                                    
                                    
                                        Prototyping
                                        
                                    
                                    
                                    
                                        Screen Activity Recording
                                        
                                    
                                    
                                    
                                        Unmoderated Testing
                                        
                                    
                                    
                                    
                                        Usability Testing
                                        
                                    
                                    
                                    
                                        User Journeys
                                        
                                    
                                    
                                    
                                        User Research
                                        
                                    
                            
                        Web Analytics
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Conversion Tracking
                                        
                                    
                                    
                                    
                                        Form Analytics
                                        
                                    
                                    
                                    
                                        Goal Tracking
                                        
                                    
                                    
                                    
                                        Keyword Tracking
                                        
                                    
                                    
                                    
                                        Multiple Site Management
                                        
                                    
                                    
                                    
                                        Pageview Tracking
                                        
                                    
                                    
                                    
                                        Referral Source Tracking
                                        
                                    
                                    
                                    
                                        Site Search Tracking
                                        
                                    
                                    
                                    
                                        Time on Site Tracking
                                        
                                    
                                    
                                    
                                        User Interaction Tracking
                                        
                                    
                            
                        Website Optimization Tools
                                        Competitor Analysis
                                        
                                    
                                    
                                    
                                        Content Management
                                        
                                    
                                    
                                    
                                        Keyword Research Tools
                                        
                                    
                                    
                                    
                                        Link Management
                                        
                                    
                                    
                                    
                                        Performance Metrics
                                        
                                    
                                    
                                    
                                        Problem Area Alerts
                                        
                                    
                            
                        Product Features
Digital Adoption Platforms
                                        Audience Segmentation
                                        
                                    
                                    
                                    
                                        Content Creation
                                        
                                    
                                    
                                    
                                        Contextual Guidance
                                        
                                    
                                    
                                    
                                        Data Validation
                                        
                                    
                                    
                                    
                                        In-App Training
                                        
                                    
                                    
                                    
                                        Launch Management
                                        
                                    
                                    
                                    
                                        Multi-Language
                                        
                                    
                                    
                                    
                                        Self Service Tools
                                        
                                    
                                    
                                    
                                        Surveys & Feedback
                                        
                                    
                                    
                                    
                                        User Onboarding
                                        
                                    
                            
                         
         
        