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Description
Hoteza web enhances guest safety by reducing direct interactions with hotel personnel, enabling guests to communicate their preferences, needs, or inquiries via chat. The platform includes features such as PMS guest profile synchronization, personalized app links, and guest billing, along with seamless integration into service optimization systems and room controls. Guests can effortlessly schedule cleaning services, request extra pillows, or reserve a table at the hotel restaurant while also checking the availability of the SPA center. In addition to conveniently displaying check-out details, including the bill, the system allows guests to bypass lengthy queues at reception through a quick check-out feature. Communication with hotel staff is also streamlined via a built-in messenger, ensuring prompt responses to any questions guests may have. Furthermore, QR codes can be strategically placed on printed and digital materials throughout the hotel, such as at the front desk, inside elevators, or on key card holders, providing guests with easy access to essential services and information. This innovative approach reinforces a safe and efficient hotel experience for all visitors.
Description
WISH is a comprehensive hotel front desk software that seamlessly integrates all essential functions into one platform, enhancing efficiency for users. By providing additional tools and streamlined data access, it simplifies navigation and allows staff to achieve more with reduced effort. Prologic First offers WISH to clients, whether they operate multiple properties or are standalone hotels. The WISH PMS also incorporates contactless features for guests, allowing them to manage their profiles, confirm registration, view bills, utilize express checkout, settle payments, and provide feedback—all from their mobile devices. This software company develops and markets modern hospitality solutions that are technologically advanced, integrated, robust, and economically viable on a global scale. Furthermore, WISH enables real-time management of hotel room rates with a direct two-way connection to various booking channels. Guests are encouraged to make direct bookings through the hotel’s website, receiving instant confirmations, which ultimately helps to decrease reliance on OTAs and their associated commissions. Overall, WISH not only enhances the guest experience but also streamlines operations for hotel staff, fostering a more efficient working environment.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hoteza
Website
hoteza.app
Vendor Details
Company Name
PROLOGIC FIRST
Founded
1997
Country
India
Website
www.prologicfirst.com/hotelsoftware/hotel-front-office-software.html
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No