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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Hotelinking represents the pioneering suite of tools that is entirely contactless for the hospitality industry, aimed at transforming the guest experience into a digital format. Among its offerings is AutoCheckin, an innovative online check-in system that empowers guests to register remotely from any device they choose. This fully automated process eliminates the need for interaction with reception staff, allowing guests to scan their passports, sign necessary documents, settle bills, choose rooms, and complete check-out—all without requiring an app download. It efficiently supports travelers with bookings from various sources, including direct websites, tour operators, and online travel agencies, thereby significantly lightening the workload at the front desk. Moreover, Hotelinking's Captive WiFi Portal collects valuable data that helps hotels stay in continuous communication with their guests and better understand their preferences. By utilizing automated features, hotels can streamline thousands of reservations, enhance their branding efforts, boost guest satisfaction, and elevate their online reputation. As a result, Hotelinking not only transforms operational efficiency but also fosters a deeper connection between hotels and their guests.

Description

IRIS provides hotels with the tools to connect with their guests in a personalized manner. Through the IRIS Guest platform, hotels can consolidate various features and integrations into a single, user-friendly solution that caters to guests. All that guests need is a smart device and internet access to enjoy a wide range of services. By integrating IRIS Guest Web into an existing hotel application, hotels can utilize all available features and functions with minimal development effort. This setup is particularly advantageous for hotel chains, as it enables guests to explore multiple properties through one application. To facilitate mobile check-in and mobile key functionalities, the use of IRIS Guest Mobile is essential. Each device is assigned to a specific room, ensuring that when guests check in, their device automatically adjusts to their preferred language, offering a warm welcome upon arrival. The IRIS Guest products are designed on the robust IRIS Guest API, which is also accessible to partners and customers to create tailored guest experiences. Additionally, you can take advantage of our APIs to develop your own unique solutions that further enhance the guest experience. Such flexibility allows for innovation and customization in service delivery, meeting various guest needs effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Apple Pay Yes 
Google Pay Yes 
Stripe Yes 
Agilysys Lodging Management System No 
Avalon Yes 
CCR1016-12G Yes 
Cendyn Booking Engine Yes 
Cloudbeds Yes 
HubSpot CRM Yes 
Infor CRM No 
Knowcross No 
M3 Yes 
Nuclias Yes 
Oracle Hospitality Reporting and Analytics No 
STAY Yes 
Salesforce Yes 
SurvOPT Yes 
WeChat Pay Yes 
Winhotel Yes 
YieldPlanet Yes 

Integrations

Apple Pay Yes 
Google Pay Yes 
Stripe Yes 
Agilysys Lodging Management System Yes 
Avalon No 
CCR1016-12G No 
Cendyn Booking Engine No 
Cloudbeds No 
HubSpot CRM No 
Infor CRM Yes 
Knowcross Yes 
M3 No 
Nuclias No 
Oracle Hospitality Reporting and Analytics Yes 
STAY No 
Salesforce No 
SurvOPT No 
WeChat Pay No 
Winhotel No 
YieldPlanet No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$120 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hotelinking

Founded

2016

Country

Spain

Website

www.hotelinking.com

Vendor Details

Company Name

IRIS

Founded

2006

Country

United Kingdom

Website

www.iris.net/guest-apps

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