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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Hoteliers.com was established in 2005 to help hotels get more direct bookings. Our mission is to connect guests and hotels. Our eCommerce products are the foundation of our services. They are constantly optimized and have the highest conversion rates on the market. Hoteliers.com can help you create the perfect business mix by distributing other channels. Hoteliers.com is unique because we can not only provide the tools, but also offer our online marketing expertise and experience to help you achieve the best results. Hoteliers.com has a wide range of e-commerce products that are suitable for hotels. A hotel website with a booking engine, support in connecting other distribution channels, and advice on how to implement online marketing activities. Hoteliers.com enables hotels to generate more direct bookings by combining all the services they need.

Description

TRACK’s Hotel CRM is a comprehensive enterprise solution that consolidates all guest data into a single, accessible location, enhancing direct bookings and guest retention through timely engagement throughout their journey. Traditionally, hoteliers have struggled with a fragmented array of systems, making effective communication and marketing a challenge. The TRACK Hotel CRM allows hoteliers and marketing teams to merge various software into a unified platform that features Omni-Channel marketing and guest communication tools, ensuring that all data is connected seamlessly under one subscription and API. This system enables the customization and personalization of pre-stay messages to elevate the guest experience significantly. Furthermore, it automates the process of sending confirmation emails and text messages immediately after a reservation is confirmed, streamlining operations and enhancing guest satisfaction. With TRACK's Hotel CRM, the future of guest engagement is not just simplified—it’s also more effective and tailored to individual needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Lobbi Yes 

Integrations

Lobbi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hoteliers.com

Founded

2005

Country

Netherlands

Website

company.hoteliers.com

Vendor Details

Company Name

TRACK Hospitality Software

Founded

2009

Country

United States

Website

www.trackhs.com

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management No 
Territory Management No 

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