Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform your costly, repetitive hotel operations into an efficient digital guest experience in under five minutes! With Hotelbird, you can sustainably and economically digitize your routine check-in and check-out processes. Seamlessly integrated into your existing technology infrastructure, both you and your guests will enjoy a contemporary hotel experience, allowing for room access with a single click through a smartphone. Experience automated digital check-ins that include identity verification and a guest directory at no cost. This offer is available now in the complimentary package from Hotelbird, accessible to every hotel. Numerous international hotel chains, along with independent hotels, are already reaping the benefits of the Hotelbird platform. Thanks to its adaptable application options, any hotel can embark on its digitization journey. Additionally, our specialists will provide a no-obligation, approximately 30-minute walkthrough of our platform to explore the potential advantages tailored for your hotel. This is an opportunity for hotels to embrace innovation and enhance guest satisfaction.
Description
TRACK’s Hotel CRM is a comprehensive enterprise solution that consolidates all guest data into a single, accessible location, enhancing direct bookings and guest retention through timely engagement throughout their journey. Traditionally, hoteliers have struggled with a fragmented array of systems, making effective communication and marketing a challenge. The TRACK Hotel CRM allows hoteliers and marketing teams to merge various software into a unified platform that features Omni-Channel marketing and guest communication tools, ensuring that all data is connected seamlessly under one subscription and API. This system enables the customization and personalization of pre-stay messages to elevate the guest experience significantly. Furthermore, it automates the process of sending confirmation emails and text messages immediately after a reservation is confirmed, streamlining operations and enhancing guest satisfaction. With TRACK's Hotel CRM, the future of guest engagement is not just simplified—it’s also more effective and tailored to individual needs.
API Access
Has API
No
API Access
Has API
No
Integrations
4SUITES
Yes
Adyen
Yes
Alipay
Yes
Infor CRM
Yes
Mews
Yes
Oracle Hospitality Reporting and Analytics
Yes
PayPal
Yes
Protel Booking Engine
Yes
Rezlynx
Yes
SIHOT
Yes
Integrations
4SUITES
No
Adyen
No
Alipay
No
Infor CRM
No
Mews
No
Oracle Hospitality Reporting and Analytics
No
PayPal
No
Protel Booking Engine
No
Rezlynx
No
SIHOT
No
Pricing Details
€2.49 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hotelbird
Founded
2015
Country
Germany
Website
hotelbird.com/en/
Vendor Details
Company Name
TRACK Hospitality Software
Founded
2009
Country
United States
Website
www.trackhs.com
Product Features
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
No
Territory Management
No