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Description
HotelSmarters is an innovative middleware platform for the hospitality industry that aims to convert in-room televisions and guest mobile devices into interactive hubs for a personalized guest experience. This platform allows hotels to send welcome messages in multiple languages, promote additional services and upgrades such as spa treatments and dining options directly through the TV, and facilitates ecommerce transactions for guest purchases. It also integrates seamlessly with property management systems to showcase billing information and service statuses while offering features such as self check-in/out, mobile key access, and digital signage. By capturing valuable analytics on guest behavior, the system is designed to optimize hotel operations and enhance revenue. Furthermore, HotelSmarters combines elements of tailored guest engagement, flexible ordering of remote services, integrated payment solutions, and effective content delivery, all aimed at significantly improving guest satisfaction while driving profitability for the property. In this way, it not only enriches the guest experience but also streamlines hotel management processes.
Description
As the foremost global provider of top-tier integrated technology solutions for the hospitality sector, we empower hotel guests to engage with and manage their digital experiences during their stay. Our cloud-based offerings ensure that guests remain continuously and effortlessly connected to the Internet throughout the entire hotel. With our centrally managed solutions, you can provide your guests with secure, dependable, and scalable options that can be uniquely branded to reflect your hotel's identity. The interTouch Passpoint feature allows guests to enjoy a Wi-Fi experience akin to being in their own home, providing instant and secure access without the hassle of repeatedly entering credentials. By utilizing secure profiles, interTouch Passpoint facilitates seamless Wi-Fi connections, enabling more direct interactions and personalized engagement with your guests. Additionally, interTouch Telephony Solutions provides a dependable cloud PBX service along with voice-controlled features at a significantly lower cost compared to traditional options. Our commitment to innovation ensures that we continuously enhance the guest experience while also adapting to the evolving needs of the hospitality industry.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$3.99 per room
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HotelSmarters
Founded
2023
Country
United States
Website
hotelsmarters.com
Vendor Details
Company Name
interTouch
Founded
1998
Country
Singapore
Website
www.intertouch.com
