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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HotelSmarters is an innovative middleware platform for the hospitality industry that aims to convert in-room televisions and guest mobile devices into interactive hubs for a personalized guest experience. This platform allows hotels to send welcome messages in multiple languages, promote additional services and upgrades such as spa treatments and dining options directly through the TV, and facilitates ecommerce transactions for guest purchases. It also integrates seamlessly with property management systems to showcase billing information and service statuses while offering features such as self check-in/out, mobile key access, and digital signage. By capturing valuable analytics on guest behavior, the system is designed to optimize hotel operations and enhance revenue. Furthermore, HotelSmarters combines elements of tailored guest engagement, flexible ordering of remote services, integrated payment solutions, and effective content delivery, all aimed at significantly improving guest satisfaction while driving profitability for the property. In this way, it not only enriches the guest experience but also streamlines hotel management processes.

Description

Encourage Your Guests to Bid for Room Enhancements GUEST EXPERIENCE 1. Pre-Stay Email Notification In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades. 2. Guests Submit Bids for Upgraded Rooms Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact. 3. ...And Opt for Additional Services Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Booking Factory
Cloudbeds
Frontdesk Anywhere
GuestCentrix
Mews
Oracle MICROS POS
Protel Cloud PMS
RMS Cloud
Rezlynx
SIHOT
STAAH Channel Manager
Seekom
SiteMinder
Stayntouch PMS
apaleo
eZee Frontdesk
protel MICE
roommaster

Integrations

Booking Factory
Cloudbeds
Frontdesk Anywhere
GuestCentrix
Mews
Oracle MICROS POS
Protel Cloud PMS
RMS Cloud
Rezlynx
SIHOT
STAAH Channel Manager
Seekom
SiteMinder
Stayntouch PMS
apaleo
eZee Frontdesk
protel MICE
roommaster

Pricing Details

$3.99 per room
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HotelSmarters

Founded

2023

Country

United States

Website

hotelsmarters.com

Vendor Details

Company Name

Upsell Guru

Founded

2016

Country

Germany

Website

www.upsellguru.com

Product Features

Pricing Optimization

Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning

Alternatives

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