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Description
HotelSmarters is an innovative middleware platform for the hospitality industry that aims to convert in-room televisions and guest mobile devices into interactive hubs for a personalized guest experience. This platform allows hotels to send welcome messages in multiple languages, promote additional services and upgrades such as spa treatments and dining options directly through the TV, and facilitates ecommerce transactions for guest purchases. It also integrates seamlessly with property management systems to showcase billing information and service statuses while offering features such as self check-in/out, mobile key access, and digital signage. By capturing valuable analytics on guest behavior, the system is designed to optimize hotel operations and enhance revenue. Furthermore, HotelSmarters combines elements of tailored guest engagement, flexible ordering of remote services, integrated payment solutions, and effective content delivery, all aimed at significantly improving guest satisfaction while driving profitability for the property. In this way, it not only enriches the guest experience but also streamlines hotel management processes.
Description
SONIFI stands out as a premier technology provider in the hospitality sector, delivering innovative solutions that not only enhance guest experiences but also optimize operational efficiency and increase revenue generation. With a legacy spanning over four decades, SONIFI serves more than 5,400 properties and oversees an impressive portfolio of over 1.1 million hotel rooms, creating over 300 million interactions with travelers each year. Their comprehensive suite of services includes robust internet connectivity, interactive television systems that enrich in-room experiences, and streaming services like STAYCAST that allow guests to project media from their devices directly onto televisions. Additionally, they offer a diverse range of entertainment choices, featuring customized channel selections and premium on-demand content. As an officially recognized supplier of standardized solutions, SONIFI partners with top hotel brands such as Marriott, Hyatt, Hilton, Wyndham, and Choice Hotels, ensuring that their scalable technology meets the diverse needs of properties, regardless of size or brand affiliation. Their commitment to enhancing the guest experience is reflected in their continuous innovation and adaptability to industry trends.
API Access
Has API
No
API Access
Has API
No
Integrations
ASSA ABLOY Academy
No
Agilysys Analyze
No
Crave
No
Iris
No
Oracle Hospitality Suite8
No
Protel Cloud PMS
No
PwC Check-In
No
Runtriz
No
SMS-iT
No
Integrations
ASSA ABLOY Academy
Yes
Agilysys Analyze
Yes
Crave
Yes
Iris
Yes
Oracle Hospitality Suite8
Yes
Protel Cloud PMS
Yes
PwC Check-In
Yes
Runtriz
Yes
SMS-iT
Yes
Pricing Details
$3.99 per room
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HotelSmarters
Founded
2023
Country
United States
Website
hotelsmarters.com
Vendor Details
Company Name
SONIFI
Founded
1980
Country
United States
Website
www.sonifi.com
