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Description
HotelSmarters is an innovative middleware platform for the hospitality industry that aims to convert in-room televisions and guest mobile devices into interactive hubs for a personalized guest experience. This platform allows hotels to send welcome messages in multiple languages, promote additional services and upgrades such as spa treatments and dining options directly through the TV, and facilitates ecommerce transactions for guest purchases. It also integrates seamlessly with property management systems to showcase billing information and service statuses while offering features such as self check-in/out, mobile key access, and digital signage. By capturing valuable analytics on guest behavior, the system is designed to optimize hotel operations and enhance revenue. Furthermore, HotelSmarters combines elements of tailored guest engagement, flexible ordering of remote services, integrated payment solutions, and effective content delivery, all aimed at significantly improving guest satisfaction while driving profitability for the property. In this way, it not only enriches the guest experience but also streamlines hotel management processes.
Description
Hotel Phone Solutions: VoIP Services. IP | Analog. Hotel Communication Systems: PBX, Administration, Guest Interaction, VOIP Applications. Our VoIP services for hotels provide an economical PBX tailored specifically for the hospitality industry. It includes an integrated PMS interface, call accounting, voicemail, and room status features, ensuring seamless operations. Designed to be compatible with leading hotel telephone brands, this system has been successfully deployed in over 100 properties across more than 25 countries. It serves as a fully functional and cost-effective solution for replacing outdated PBXs and works well with existing guest room phones. The system not only facilitates call management and billing for guests but also offers a compatible VoIP mobile softphone for both guests and staff members. It features a comprehensive dashboard for monitoring and reporting analysis, including room status and minibar codes. Additionally, an API is available for third-party integration and oversight. Hotel Phone Solutions: VoIP Services - GuestU PHONE enables guests to utilize their personal mobile devices for hotel calls through VoIP technology. Moreover, Hotel Phone Solutions: VoIP Services - Nonius IP-PBX provides further enhancements to the communication experience in hospitality settings.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$3.99 per room
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HotelSmarters
Founded
2023
Country
United States
Website
hotelsmarters.com
Vendor Details
Company Name
Nonius
Founded
2005
Country
Portugal
Website
noniussolutions.com
Product Features
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No