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Description
The evolution of hospitality technology is marked by simplicity, security, and mobility, with a property management system that is relied upon by more than 2,500 properties worldwide. Key features enhance operational efficiency and boost revenue, allowing for increased earnings while reducing costs through an all-in-one solution. The implementation process is agile and streamlined, with a dedicated team available to support all products. Users can easily add or remove features as needed, taking advantage of a cutting-edge front desk system that includes eco-friendly digital registration and electronic folios. The system also supports integrated card payments, ID, and passport scanning, alongside a versatile upgrade and upsell module. A next-generation central reservation system is seamlessly connected to platforms like Booking.com and Expedia, as well as over 250 online travel agencies and global distribution systems via the Staah channel manager. This technology provides real-time inventory management and flexible distribution options, along with sophisticated revenue management tools. Users benefit from a comprehensive rate calendar that includes statistics, alerts, and budget comparisons, making it straightforward to manage rate plans while incorporating controls for restrictions and overbooking. This innovative approach ensures that properties are equipped to thrive in a competitive landscape.
Description
OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.
API Access
Has API
No
API Access
Has API
No
Integrations
Canary Digital Tipping
Yes
Docyt
Yes
DwellTrack
No
Inn-Flow
Yes
OPERA Cloud PMS
No
Oracle Hospitality Suite8
No
Oracle MICROS POS
No
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Simphony POS
No
Integrations
Canary Digital Tipping
No
Docyt
No
DwellTrack
Yes
Inn-Flow
No
OPERA Cloud PMS
Yes
Oracle Hospitality Suite8
Yes
Oracle MICROS POS
Yes
QuickBooks Online
No
QuickBooks Online Advanced
No
Simphony POS
Yes
Pricing Details
$3 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HotelKey
Founded
2015
Country
United States
Website
www.hotelkeyapp.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/hospitality/products/opera-central/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
