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Description
HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income.
We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.
Description
Snapstay serves as a cloud-based management solution tailored for independent and boutique hotels. It integrates various features such as reservation management, control over room rates and availability, guest profile management, payment processing, a direct booking engine, and the ability to connect with multiple booking platforms. Hotel teams can efficiently manage communications with guests, evaluate feedback, and keep track of occupancy rates and overall property performance. Furthermore, Snapstay includes an AI assistant capable of addressing operational inquiries and generating modifications to rates, offers, and availability, pending staff approval. The Snapstay MCP enables external AI assistants to access hotel data for a designated property using Streamable HTTP and OAuth. It offers 12 different tools that encompass bookings, guest profiles, room management, occupancy tracking, performance analytics, property details, and customer reviews, with guest-profile creation being the sole feature that allows data writing while others focus on data retrieval. This comprehensive service empowers lodging operators to seamlessly manage their daily operations and online sales from a unified platform. By streamlining these processes, Snapstay not only enhances efficiency but also improves the overall guest experience.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Stripe
Yes
Adyen
Yes
ChatGPT
Yes
DATEV
Yes
Model Context Protocol (MCP)
No
PayPal
Yes
SALTO KS
Yes
fiskaly
Yes
gastronovi Office
Yes
Integrations
Stripe
Yes
Adyen
No
ChatGPT
No
DATEV
No
Model Context Protocol (MCP)
Yes
PayPal
No
SALTO KS
No
fiskaly
No
gastronovi Office
No
Pricing Details
€25/month
Free Trial
Yes
Free Version
No
Pricing Details
$60/org/month
$60 per organization per month. The plan includes properties, rooms, and team members. No setup fee or booking commission; Stripe payment-processing fees are separate.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HotelFriend
Founded
2016
Country
Germany
Website
hotelfriend.com/de/b/hotel-management-system
Vendor Details
Company Name
Snapstay OÜ
Founded
2025
Country
Estonia
Website
snapstay.ai
Product Features
Catering
Banquet Management
Yes
Billing & Invoicing
Yes
Booking Management
Yes
Calendar Management
Yes
Contract Management
Yes
Costing
Yes
Customer Database
Yes
Event Management
Yes
Facility Management
Yes
Inventory Management
Yes
Kitchen / Menu Management
Yes
Order Management
Yes
Quote Management
Yes
Recipe Management
Yes
Waitstaff Management
No
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
No
Employee Management
Yes
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Point of Sale
Barcode Scanning
No
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
Yes
Multi-Location
No
Restaurant POS
Yes
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Restaurant POS
Delivery Management
Yes
Gift Card Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Mobile Access
Yes
Online Ordering
Yes
Order Management
Yes
Reporting/Analytics
Yes
Separate Checks
Yes
Split Checks
Yes
Table Management
Yes
Tips Management
Yes
