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Description
HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income.
We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.
Description
Elevate your hotel's guest experience to unprecedented heights.
Manage your reservations effortlessly through an intuitive drag-and-drop calendar interface, enabling seamless guest check-in and check-out with just one click. Enhance each booking by adding personalized notes and preferences using the integrated voice-to-text feature, while also enjoying hassle-free payment processing with various payment options and currencies. Update reservations and rates in a single click to eliminate overbooking issues and avoid unexpected surprises.
Streamline operations with quick access buttons for check-in and check-out, reducing the need for constant tab switching and presenting all essential information at a glance. A user-friendly check-in wizard captures all critical details without any hassle. Adjusting the invoice recipient, splitting invoices, and posting charges can be done effortlessly with a single click, making room plan management straightforward. Group reservations have become a breeze, eliminating previous complications.
With over 60 diverse reports available and multiple methods to analyze your data, our system is fully customizable to suit your unique needs. You can generate revenue reports, project future earnings, assess group discounts, track top bookers, and monitor in-house guests, room availability, arrivals, departures, and overall capacity, ensuring you have all the insights necessary to optimize your hotel's performance.
API Access
Has API
No
API Access
Has API
No
Integrations
Adyen
Yes
Bowo
No
Canary Digital Tipping
No
ChatGPT
Yes
DATEV
Yes
MeetingPackage
No
PayPal
Yes
SALTO KS
Yes
Stripe
Yes
fiskaly
Yes
Integrations
Adyen
No
Bowo
Yes
Canary Digital Tipping
Yes
ChatGPT
No
DATEV
No
MeetingPackage
Yes
PayPal
No
SALTO KS
No
Stripe
No
fiskaly
No
Pricing Details
€25/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HotelFriend
Founded
2016
Country
Germany
Website
hotelfriend.com/de/b/hotel-management-system
Vendor Details
Company Name
Planet
Founded
1985
Country
Ireland
Website
www.weareplanet.com/hotel-pms
Product Features
Catering
Banquet Management
Yes
Billing & Invoicing
Yes
Booking Management
Yes
Calendar Management
Yes
Contract Management
Yes
Costing
Yes
Customer Database
Yes
Event Management
Yes
Facility Management
Yes
Inventory Management
Yes
Kitchen / Menu Management
Yes
Order Management
Yes
Quote Management
Yes
Recipe Management
Yes
Waitstaff Management
No
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
No
Employee Management
Yes
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Point of Sale
Barcode Scanning
No
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
Yes
Multi-Location
No
Restaurant POS
Yes
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Restaurant POS
Delivery Management
Yes
Gift Card Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Mobile Access
Yes
Online Ordering
Yes
Order Management
Yes
Reporting/Analytics
Yes
Separate Checks
Yes
Split Checks
Yes
Table Management
Yes
Tips Management
Yes
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
