Average Ratings 13 Ratings

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Average Ratings 0 Ratings

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Description

HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

Description

A comprehensive software ecosystem that ranges from a booking engine to a Property Management System is essential for hotels, vacation rentals, and restaurants to not only survive but also flourish in today's competitive landscape. To enhance your business operations, it is crucial to leverage top-notch marketing services and software solutions. INNsight provides an extensive array of offerings, including but not limited to website design and development, email hosting, domain management, pay-per-click management, social media oversight, local listing management, and PMS software, ensuring that all your online service needs are met under one roof. Our integrated suite of services is designed to improve vital performance metrics while alleviating the hassle of coordinating with multiple vendors for your digital marketing and management needs. With a focus on maximizing your return on investment, our solutions are crafted for user-friendliness and efficiency. Discover how our software and services can elevate your hospitality business and position you for success in a tech-driven market. By choosing INNsight, you are taking a significant step toward streamlining your operations and enhancing your overall business strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adyen Yes 
ChatGPT Yes 
DATEV Yes 
PayPal Yes 
SALTO KS Yes 
Stripe Yes 
fiskaly Yes 
gastronovi Office Yes 

Integrations

Adyen No 
ChatGPT No 
DATEV No 
PayPal No 
SALTO KS No 
Stripe No 
fiskaly No 
gastronovi Office No 

Pricing Details

€25/month
Free Trial Yes 
Free Version No 

Pricing Details

$129 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HotelFriend

Founded

2016

Country

Germany

Website

hotelfriend.com/de/b/hotel-management-system

Vendor Details

Company Name

INNsight

Founded

2008

Country

United States

Website

www.innsight.com

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management Yes 
Costing Yes 
Customer Database Yes 
Event Management Yes 
Facility Management Yes 
Inventory Management Yes 
Kitchen / Menu Management Yes 
Order Management Yes 
Quote Management Yes 
Recipe Management Yes 
Waitstaff Management No 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms No 
Employee Management Yes 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Point of Sale

Barcode Scanning No 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location No 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Alternatives

Alternatives

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