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Description
The HotelEYE Platform enhances guest satisfaction and enables hotels to achieve operational excellence seamlessly. Featuring two distinct applications tailored for staff and guests, HotelEYE serves as a comprehensive solution for all hotel-related requirements. We offer a variety of plans and pricing options, allowing you to customize features based on your specific needs and duration. We encourage you to reach out and discuss any questions or concerns you may have. Reception staff can efficiently track and respond to all guest issues in real-time, ensuring prompt service. Additionally, housekeepers can easily update the reception on completed tasks in each room with just a single click. You can also promote attractive offers to your guests, which can significantly boost your sales, as everyone appreciates a good deal. Furthermore, updating your hotel’s menu to showcase popular dishes and seasonal specials can be done effortlessly with just a button press. In this way, HotelEYE not only streamlines operations but also enhances the overall guest experience.
Description
Scarlet Connect is an innovative cloud-based platform designed for the hospitality industry, specifically tailored to assist hotels in consolidating their sales efforts, enhancing guest interactions, managing reputations, and streamlining operational processes all within a single interface. This comprehensive solution empowers teams to optimize their tasks, increase bookings, and improve guest experiences without adding to their workload. By integrating essential tools such as a guest management system, sales prospecting capabilities, e-signature, credit card authorization, guest messaging, digital tipping, review responses, and reputation management, hotels can effectively connect with more group and individual guests prior to their stay, customize services during their visit, and gather valuable sentiment-driven insights to enhance revenue and boost positive feedback. Moreover, the sales prospecting feature accelerates the identification and outreach to potential leads, while automated guest messaging and request tracking facilitate quicker responses and alleviate the pressure on front desk staff. The platform's reputation management tools compile customer feedback and automate responses across leading review sites, ensuring that online ratings are both protected and improved. Ultimately, Scarlet Connect enables hotels to operate more efficiently and provide exceptional service that resonates with guests.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$400 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ATKEN Techniki
Founded
2010
Country
Greece
Website
www.hoteleye.eu/
Vendor Details
Company Name
Scarlet Connect
Founded
2022
Country
United States
Website
scarletconnect.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
