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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our offerings harness the capabilities of the Microsoft Dynamics 365 Power Platform to create a suite of robust customer relationship management tools tailored specifically for the hospitality sector. Whether you operate a resort, hotel, spa, restaurant, golf course, or hospitality management company, our solutions are designed to meet the needs of businesses of all sizes. By consolidating guest interactions within a single platform, you can develop a comprehensive 360° profile of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 serves as an ideal solution for essential CRM functionalities, including automated messaging and targeted email marketing. In contrast, Hospitality Suite CRM encompasses all the core features available in HotelCRM 365 while introducing numerous additional functionalities to oversee your guest relationships comprehensively. Furthermore, Hospitality Suite CRM evolves into your complete management system, facilitating everything from marketing initiatives to monitoring customer feedback, managing amenities requests, handling gift card transactions, and much more. By integrating these tools, you can enhance operational efficiency and create a more personalized experience for your guests.

Description

Rhapsody is expertly crafted to align with the evolving trends within the hospitality sector, particularly addressing the needs of service apartments. The integration of golf course management and administration within the hotel system is executed flawlessly. Management can access Point of Sales that provide extensive sales and operational reports for thorough analysis. Additionally, the catering and banquet features, including menu evaluations and other essential tools, support efficient cost management and calculation. Furthermore, Rhapsody’s technology allows hotels to initiate guest engagement from the moment of booking and maintain that connection even after their departure, fostering a lasting relationship. This comprehensive approach ensures that hotels can adapt to the changing landscape of hospitality while enhancing guest experiences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

InTouch Data No 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Power BI Yes 

Integrations

InTouch Data Yes 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Microsoft Power BI No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

HospiTalitySoft 365

Founded

2019

Country

United States

Website

www.hospitalitysoft365.com/hospitalitysuite

Vendor Details

Company Name

Realta Chakradarma

Founded

1983

Country

Indonesia

Website

realta.co.id/hospitality-system/

Product Features

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) Yes 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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