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support

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Description

In 1999, we introduced the pioneering cloud-based property management system, Hotel System™, significantly outpacing our competitors by four years. Following that milestone, in 2008, we rolled out Circuit System™ specifically for motorsport venues, marking another first in the ERP landscape. Drawing from these experiences, we have developed a unique ERP framework that serves as a foundational system applicable to various types of multinational businesses. While custom ERP solutions can be tailored to precisely meet client needs, they often come with exorbitant costs, and on the other hand, off-the-shelf ERP software tends to be low-cost but lacking in user-friendliness and adaptability, potentially leading to greater expenses over time. We provide a cost-effective alternative: a custom ERP solution built on our specialized framework. An 'ERP system' encompasses comprehensive business software that seeks to unify numerous operational and management functions into one cohesive package, allowing staff to access it based on their specific roles and levels of authorization. This approach not only enhances efficiency but also ensures that businesses can scale their operations more seamlessly.

Description

The requirements of hoteliers for a property management system are extensive, encompassing the orchestration of hotel operations, management of guest preferences, control over room inventory and rates, and an ongoing evolution while ensuring data security. In response to these needs, Oracle Hospitality has developed the OPERA Cloud property management solution. This mobile-friendly PMS streamlines IT processes and centralizes information, allowing for easy access from anywhere, at any time. Featuring an open architecture along with built-in integration services and an open API, OPERA Cloud fosters innovation and caters to the diverse demands of hotels, ultimately transforming the guest experience. Specifically designed for hotel operations, this cloud-based PMS solution offers essential features that accommodate hotels of varying sizes and complexities. By liberating front desk staff from a fixed location, the system enables service to guests throughout the property, which significantly reduces check-in and check-out durations. Furthermore, the platform enhances operational efficiency by equipping staff with real-time updates, ensuring that hotels can adapt swiftly to guest needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Aiello TMS Pro No 
BOTSHOT No 
Bloomreach No 
Bowo No 
DigitalGuest No 
Goki No 
Hotelinking No 
Inn-Flow No 
OPERA Room Reservations No 
Oobeo No 
OpenKey No 
Oracle Cloud Infrastructure No 
PUR Valet No 
Redwood Migration Accelerator by PCLnXAI No 
Runnr.ai No 
Sertifi No 
Squirrel POS No 
Superbutler No 
Vouch No 

Integrations

Aiello TMS Pro Yes 
BOTSHOT Yes 
Bloomreach Yes 
Bowo Yes 
DigitalGuest Yes 
Goki Yes 
Hotelinking Yes 
Inn-Flow Yes 
OPERA Room Reservations Yes 
Oobeo Yes 
OpenKey Yes 
Oracle Cloud Infrastructure Yes 
PUR Valet Yes 
Redwood Migration Accelerator by PCLnXAI Yes 
Runnr.ai Yes 
Sertifi Yes 
Squirrel POS Yes 
Superbutler Yes 
Vouch Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Sinclair Design

Website

www.sinclairdesign.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/hospitality/hotel-property-management/products/hotel-management-software/

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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