Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hotel Speaker is a comprehensive review management system that integrates both artificial intelligence and human expertise, enabling hotel managers to efficiently address guest feedback across various platforms with speed, consistency, and genuine engagement.
Utilizing sophisticated natural language processing alongside skilled native writers proficient in multiple languages, Hotel Speaker crafts personalized responses that reflect the distinctive character of each property. The platform's commitment to “Extreme Personalization” guarantees that every reply adheres to the brand's guidelines and maintains its unique tone.
In addition to enhancing reputation management, the crafted replies serve as a valuable marketing asset, highlighting the property's strengths at a pivotal moment when potential guests are deciding where to book.
The system streamlines the review process by scanning multiple review sites, generating tailored responses, and automating the publishing of replies once they receive approval, while allowing managers to maintain editorial oversight and monitor performance metrics through a user-friendly dashboard.
With its rapid response capabilities and support for multiple languages, Hotel Speaker not only fosters stronger guest relationships but also safeguards the brand's voice, ultimately leading to increased bookings and enhanced customer loyalty. This innovative solution is essential for any hotel looking to thrive in a competitive market.
Description
Automating feedback and review processes specifically designed for technology, enhanced by AI, enables the collection of positive reviews to bolster social proof. By strategically gathering internal feedback at key moments, particularly when customers express dissatisfaction, you can ensure that satisfied users are directed to submit glowing 5-star reviews on your preferred third-party platforms. Our AI integration not only streamlines this process but also extracts valuable insights from the gathered feedback and reviews automatically. You can personalize your popup widget using your own CSS without impacting your site's performance, requiring just two lines of code for setup. Once activated, you can set it to run automatically, allowing you to focus on other priorities while effortlessly downloading reports, analyzing reviews, and witnessing a steady influx of positive feedback. The platform offers an intuitive survey builder that is smooth to navigate, allowing for quick and complete customization of surveys, widgets, and landing pages, and can be seamlessly integrated into your email sequences or dashboard. Furthermore, the ease of editing any component ensures that you can adapt your approach as needed without any hassle. This flexibility empowers you to continuously refine your strategy and maximize customer engagement.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
CSS
No
G2
No
Google
No
Product Hunt
No
Trustpilot
No
Yelp
No
Integrations
CSS
Yes
G2
Yes
Google
Yes
Product Hunt
Yes
Trustpilot
Yes
Yelp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$27 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hotel Speaker
Founded
2018
Country
France
Website
hotelspeaker.com
Vendor Details
Company Name
TrustLoop
Website
www.trustloop.co
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No