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Description
Hotel Speaker is a comprehensive review management system that integrates both artificial intelligence and human expertise, enabling hotel managers to efficiently address guest feedback across various platforms with speed, consistency, and genuine engagement.
Utilizing sophisticated natural language processing alongside skilled native writers proficient in multiple languages, Hotel Speaker crafts personalized responses that reflect the distinctive character of each property. The platform's commitment to “Extreme Personalization” guarantees that every reply adheres to the brand's guidelines and maintains its unique tone.
In addition to enhancing reputation management, the crafted replies serve as a valuable marketing asset, highlighting the property's strengths at a pivotal moment when potential guests are deciding where to book.
The system streamlines the review process by scanning multiple review sites, generating tailored responses, and automating the publishing of replies once they receive approval, while allowing managers to maintain editorial oversight and monitor performance metrics through a user-friendly dashboard.
With its rapid response capabilities and support for multiple languages, Hotel Speaker not only fosters stronger guest relationships but also safeguards the brand's voice, ultimately leading to increased bookings and enhanced customer loyalty. This innovative solution is essential for any hotel looking to thrive in a competitive market.
Description
Innsoft is a hotel management software provider that offers a simple, straightforward and value-oriented product.
Our intuitive and fully customizable motel software & hotel software will streamline your hotel operations. Innsoft focuses on hotel management software for small and medium-sized properties up to 350 rooms.
Innsoft's Check-Inn is a Windows-based, flexible and easy-to-use property management software that is trusted by thousands hotels across the country. Our U.S.-based support experts provide excellent service to our customers, making training and operations fast and easy.
Connect-Inn Channel Manager allows you to manage 100+ travel sites from a single platform, while reservations are booked instantly into your hotel software. Include the Connect-Inn booking button to allow reservations to made directly from your hotel's website.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Booking.com
No
Check-Inn PMS
No
Expedia
No
Fortis
No
Pricepoint
No
SynXis
No
eZee Absolute
No
eZee Centrix
No
eZee Reservation
No
Integrations
Booking.com
Yes
Check-Inn PMS
Yes
Expedia
Yes
Fortis
Yes
Pricepoint
Yes
SynXis
Yes
eZee Absolute
Yes
eZee Centrix
Yes
eZee Reservation
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$899.00
Please visit our website, or call us, for complete pricing information.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Hotel Speaker
Founded
2018
Country
France
Website
hotelspeaker.com
Vendor Details
Company Name
Innsoft
Founded
1993
Country
United States
Website
innsoft.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Revenue Management
Competitor Analysis
Yes
Dynamic Pricing
Yes
For Airlines
No
For Hospitality Industry
Yes
Forecasting
Yes
Inventory Control
Yes
Price Optimization
Yes
Recommendation Engine
Yes
Yield Management
Yes
Website Builder
Auto Update
Yes
Content Import / Export
Yes
Drag & Drop
Yes
Invoices
No
Landing Pages / Web Forms
Yes
Newsletter Management
No
Online Booking
Yes
Online Store Builder
No
Pre-built Templates
Yes
Real Time Editing
No
SEO
Yes
Survey Builder
No
White Label
No
