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Description
Identify a new generation of luxury patrons who are youthful, middle-aged, or semi-retired, adept with technology, and equipped with smartphones and mobile tablets. In today’s fast-paced digital landscape, these consumers expect unparalleled convenience, a variety of choices, and flexible controls right at their fingertips. Over 80 percent of hotel visitors now travel equipped with mobile devices, including smartphones and tablets. To elevate your hotel’s hospitality and services, consider connecting to the mobile devices and smartwatches of your loyal clientele through a Branded Mobile App available on widely-used platforms like Apple iOS and Google Android. This app can be custom-designed to cater to the needs of your discerning guests, offering enhanced privacy, improved accuracy, and convenience for service requests. By streamlining these processes, you can minimize bottlenecks and waiting times for hotel services, allowing your staff to be more available to assist other guests in need. This not only boosts the overall operational efficiency of your hotel but also significantly enhances guest satisfaction, creating an experience that resonates and encourages repeat visits. Investing in such technology can pave the way for a more personalized and responsive service model that meets the expectations of modern travelers.
Description
Rigo Hotel Suite offers a comprehensive Property Management System (PMS) designed for hotels, delivered as a Software as a Service (SAAS) that can be swiftly implemented with minimal ownership costs. There’s no need for upfront software purchases; instead, users can access the continually updated platform from the secure cloud for a modest monthly subscription. This web-based system operates seamlessly in any standard browser, eliminating the need for software installation. It allows you to manage and attend to guests through a unified FrontDesk Calendar View, accessible from either the hotel or a central city office. The platform facilitates guest information management, including tracking repeat visitors, storing identification documents, and noting individual guest preferences. Additionally, it enables the creation of holiday packages tailored for various guest categories, along with monitoring their costs and profit margins. Users can efficiently oversee guest charges and fees through the Bill Master, which categorizes billing based on agency packages, individual guests, and extra services. Invoices can be generated from the Bill Master with a simple click, while agency payments and statements can be tracked effectively. The system is IRD approved for billing, and it also provides tools to monitor purchases, stock levels, reorder thresholds, cost of sales, and overall sales revenue, ensuring comprehensive financial oversight for hotel operations. This robust suite of features positions Rigo Hotel Suite as an essential tool for modern hotel management.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Generous App
Founded
2012
Website
www.generousapp.com/room-service-app
Vendor Details
Company Name
Rigo
Founded
2009
Country
Nepal
Website
rigonepal.com/hotel.html
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
