Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Identify a new generation of luxury patrons who are youthful, middle-aged, or semi-retired, adept with technology, and equipped with smartphones and mobile tablets. In today’s fast-paced digital landscape, these consumers expect unparalleled convenience, a variety of choices, and flexible controls right at their fingertips. Over 80 percent of hotel visitors now travel equipped with mobile devices, including smartphones and tablets. To elevate your hotel’s hospitality and services, consider connecting to the mobile devices and smartwatches of your loyal clientele through a Branded Mobile App available on widely-used platforms like Apple iOS and Google Android. This app can be custom-designed to cater to the needs of your discerning guests, offering enhanced privacy, improved accuracy, and convenience for service requests. By streamlining these processes, you can minimize bottlenecks and waiting times for hotel services, allowing your staff to be more available to assist other guests in need. This not only boosts the overall operational efficiency of your hotel but also significantly enhances guest satisfaction, creating an experience that resonates and encourages repeat visits. Investing in such technology can pave the way for a more personalized and responsive service model that meets the expectations of modern travelers.
Description
Optima PMS serves as a comprehensive software solution designed to streamline hotel management and enhance revenue generation. This innovative platform empowers users to manage various elements including pricing strategies, yield management, and calendar functionalities, effectively covering all facets of hotel operations. With the included Booking Engine, you can effortlessly adjust rates and discounts directly through Optima PMS, ensuring an exceptional experience for your guests. Additionally, Optima facilitates seamless integrations with a variety of partners and service providers, making it compatible with top online travel agencies (OTAs), meta-search platforms, business intelligence systems, email marketing services, payment processors, and beyond. To efficiently handle guest requests and complaints, the software consolidates all incoming communications onto a single screen, enabling quick data analysis and real-time solutions. Furthermore, the customer relations module tracks interactions with guests throughout their journey, from the moment of booking until check-out, ensuring a personalized approach to service and hospitality. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
trivago
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2000 one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Generous App
Founded
2012
Website
www.generousapp.com/room-service-app
Vendor Details
Company Name
Silverbyte Systems
Founded
1992
Country
Israel
Website
silverbyte.com/optima-solutions/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes