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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Tailored software solutions provide greater freedom in terms of functionalities, while also offering notable flexibility and user-friendly application design. These custom solutions can effectively set you apart from your competitors, making a significant impact on your business operations. At SofTrends Solutions, our exceptional customer service and dedicated team have established us as the top choice for numerous business offices today. If you're seeking ways to enhance efficiency, lessen workloads, streamline processes, minimize paperwork, and consolidate business information, you have come to the right place. By choosing custom software, you gain the advantage of unique functionalities that cater specifically to your needs, ensuring your business stands out in a crowded marketplace. Ultimately, investing in such solutions not only improves operational efficiency but also empowers your team to focus on strategic initiatives rather than mundane tasks.

Description

Introducing Zendesk Sunshine, an innovative and adaptable CRM platform. Built on AWS, Sunshine enables you to effortlessly connect and comprehend all your customer data, regardless of its location. It is designed for speed and strength, granting you the liberty to create whatever solutions you envision. Many companies struggle with outdated CRM systems that are inflexible and only provide a limited perspective of their customers. In contrast, Zendesk Sunshine offers a revolutionary approach. This contemporary CRM platform is designed to deliver a comprehensive view of customers, utilizing data from diverse sources. It empowers businesses with the flexibility needed for innovation and the capability to expand. Most importantly, it allows you to craft exceptional customer experiences. By prioritizing people over outdated CRM systems, Sunshine equips you with the tools necessary to identify, understand, and categorize your customers, ensuring more tailored interactions and fostering deeper relationships. With Sunshine, you can truly transform your approach to customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ada No 
Airbyte No 
Bold BI No 
Chattermill No 
CorralData No 
HubSpot Data Hub No 
Micromerce No 
Microsoft Outlook No 
Mindsay No 
Mozart Data No 
Sunshine Conversations No 
Tisane No 
Zaius No 
Zapier No 
Zendesk No 
Zendesk Connect No 
Zendesk Gather No 
Zendesk Sell No 
Zendesk Talk No 

Integrations

Ada Yes 
Airbyte Yes 
Bold BI Yes 
Chattermill Yes 
CorralData Yes 
HubSpot Data Hub Yes 
Micromerce Yes 
Microsoft Outlook Yes 
Mindsay Yes 
Mozart Data Yes 
Sunshine Conversations Yes 
Tisane Yes 
Zaius Yes 
Zapier Yes 
Zendesk Yes 
Zendesk Connect Yes 
Zendesk Gather Yes 
Zendesk Sell Yes 
Zendesk Talk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Softrend Solutions

Website

www.softrendsolutions.com

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/platform/

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property No 
Online Booking No 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Alternatives

Alternatives

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